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Employment Manager



Job Summary

Job Title: Employment Manager

Level: Management

Job Location: Atlanta – Atlanta, GA

Position Type: Full Time

Education Level: Graduate Degree

Salary Range: $45,000.00 – $53,000.00 Salary/year

Travel Percentage: Up to 50%

Job Category: Nonprofit – Social Services


Summary: The Employment Manager will ensure the provision of economic empowerment services to refugees, asylees, Special Immigrant Visa (SIV) holders, and Afghan Humanitarian Parolees to help them become financially self-sufficient and gainfully employed. The Employment Manager, under the supervision of the Associate Director of Refugee Services, directs and coordinates an employment/early self-sufficiency program for refugees while directing and managing a team of employment specialists to provide direct employment services. She/he will be responsible for directing all employment-related contract deliverables of Matching Grant and Refugee Social Services Employment programs and will provide employment-related support to the Economic Empowerment team as needed. She/he will monitor collaboration and teamwork among the program staff and employment partners, and she/he will report issues to the Refugee Services Program Manager. She/he will cultivate relationships with employers and with employment-related community resources and will ensure that the goals and objectives of these programs are accomplished within the prescribed time frame and within budget. She/he will be responsible for ensuring that all applicable reports and billings are complete and accurate, and that the required information is collected and documented. She/he will work closely with the Associate Director to monitor collaboration and teamwork among the program staff. She/he will also cultivate relationships with employers, stakeholders, and community resources.

Job Responsibilities

Essential Functions

  • Understands and is aware of all aspects of the programs contractual requirements.
  • Consistently stays abreast of all aspects and any changes in the programs contractual requirements.
  • Organizes and coordinates the programs activities in compliance with all contract and regulatory requirements.
  • Ensures all documentation is accurately prepared for clients by program staff.
  • Identifies, contacts, and develops partnerships with appropriate employers who will provide quality employment opportunities at market rates in suitable work sites.
  • Portrays Inspiritus employment programs as a reliable staffing source.
  • Ensures appropriate employment program enrollment for all eligible RIS clients.
  • Facilitates communication between Inspiritus staff, employers, and clients after client placement to identify and help resolve any problems.
  • Monitors team members to ensure that the required reporting and billing information is submitted and the monthly billings are accurate.
  • Oversees the database documentation and tracking pertaining to each program, and any other data to ensure they are complete, accurate, and up-to-date.
  • Ensures that clients receive the services outlined in the contracts.
  • Ensures that all services provided are properly documented and meet or exceed contract standards & guidelines.
  • With the Associate Director, facilitates regular monitoring of case files to ensure compliance and completion.
  • Assists staff with issues or grievances that may arise with clients, the community, etc.
  • With the Associate Director, develops a tool to assess refugee and stakeholder program satisfaction. Develops and implements quality improvement plans based upon the assessment.
  • Helps ensure the coordination and integration of services. Coordinates program activities with related activities within the department and in other departments to ensure efficiency and economy.
  • Helps respond to monitoring and audit reports, and implements required changes.
  • Creates and manages partnerships and relationships with services providers, partner agencies, public systems, and state refugee coordinators office in order to better serve clients.
  • Maintains personal and professional boundaries in the performance of the job
  • Forges mutually respectful partnerships with clients, co-workers, and employers
  • Assists in securing funding for current and new programs.
  • Participates in Inspiritus functions and public relations activities.
  • Participates in training and professional conferences to keep abreast of current trends.
  • Conforms with and abides by all regulations, policies, work procedures and instructions.



  • Leadership
  • Teamwork & Collaboration
  • Problem Solving & Critical Thinking
  • Cultural Competence
  • Demonstrate Ethical & Professional Behavior
  • Advance Human Rights and Social and Economic Justice
  • Initiative
  • Stress Tolerance
  • Adaptability & Flexibility
  • Partnership & Relationship Management


Supervisory Responsibility

  • Supervises Employment and Admin Specialists as assigned in the Employment Department.
  • Interviews and selects staff with input from others.
  • Orients, coaches and counsels staff.
  • Ensures training requirements and needs are met.
  • May conduct in-service training.
  • Delegates and oversees work assignments.
  • Ensures case reviews are conducted at least quarterly.
  • Monitors performance and adherence to Inspiritus mission, policies, procedures and service philosophy.
  • Conducts performance reviews.
  • Recommends or initiates personnel actions such as salary increases, promotions, disciplinary actions including performance improvement plans and terminations.
  • Responsible for oversight and monitoring of program budgets.




Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.


Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.  


Travel: Up to 50% local travel


Required Education and Experience

  • Bachelor’s degree or international equivalent in a social service or business-related study and minimum of two years of previous direct work experience in job development, or an equivalent combination of education and experience
  • Excellent oral and written communication skills in English
  • Experience working in a culturally diverse environment and high level of cultural competence
  • Ability to balance the needs of the client and the employer
  • Conviction about the capacity of people to grow and change
  • Ability to set limits and maintain the helping role of the practitioner
  • Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook
  • Must have the ability to communicate with all persons in a culturally competent manner.
  • Must be sensitive to the service population’s cultural and socioeconomic characteristics.
  • Must own a personal multi-passenger vehicle, hold a valid Georgia Driver’s license, have a good driving record, and have appropriate personal auto insurance


Preferred Education and Experience

  • Master’s degree in social science or economic business-related study and four years of previous direct work experience in job development, human services, or an equivalent combination of education and experience
  • Experience supervising diverse teams of staff and/or interns
  • Familiarity with major Atlanta social services programs, job market, public transportation, and neighborhoods
  • Experience with human services programs
  • Reads, writes, and speaks a relevant foreign language


Additional Eligibility Qualifications

None required for this position.

Additional Information


Benefits at a glance



Inspiritus is a faith-based nonprofit that drives positive social change in communities across Georgia, Tennessee, and Alabama.  Formerly known as Lutheran Services of Georgia and Lutheran Services in Tennessee (since 1929), our organizations merged in January of 2019 to form Inspiritus.


The new name embodies the essence of our mission and vision. Inspirit means to fill with strength or courage, and that is what we do.  We inspirit.  Learn more at



We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative and mission-driven. Working at Inspiritus means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.

You'll enjoy a welcoming and casual professional environment, career development opportunities, and benefits like health care, Paid Time Off, flex hours, and a 403b match. If you want to work in a progressive organization, where you can build something meaningful, we would love to hear from you.

How to Apply


  • Date Posted: March 21, 2022
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Start Date: 03/21/2022
  • Salary Range: $45,000.00 - $53,000.00 Salary/year
  • Working Hours: Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.