Employment Manager

Inspiritus

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Job Summary

Job Title: Employment Manager

Level: Management

Job Location: Atlanta – Atlanta, GA

Position Type: Full Time

Education Level: Graduate Degree

Salary Range: $45,000.00 – $53,000.00 Salary/year

Travel Percentage: Up to 50%

Job Category: Nonprofit – Social Services

 

Summary: The Employment Manager will ensure the provision of economic empowerment services to refugees, asylees, Special Immigrant Visa (SIV) holders, and Afghan Humanitarian Parolees to help them become financially self-sufficient and gainfully employed. The Employment Manager, under the supervision of the Associate Director of Refugee Services, directs and coordinates an employment/early self-sufficiency program for refugees while directing and managing a team of employment specialists to provide direct employment services. She/he will be responsible for directing all employment-related contract deliverables of Matching Grant and Refugee Social Services Employment programs and will provide employment-related support to the Economic Empowerment team as needed. She/he will monitor collaboration and teamwork among the program staff and employment partners, and she/he will report issues to the Refugee Services Program Manager. She/he will cultivate relationships with employers and with employment-related community resources and will ensure that the goals and objectives of these programs are accomplished within the prescribed time frame and within budget. She/he will be responsible for ensuring that all applicable reports and billings are complete and accurate, and that the required information is collected and documented. She/he will work closely with the Associate Director to monitor collaboration and teamwork among the program staff. She/he will also cultivate relationships with employers, stakeholders, and community resources.

Job Responsibilities

Essential Functions

• Understands and is aware of all aspects of the programs contractual requirements.
• Consistently stays abreast of all aspects and any changes in the programs contractual requirements.
• Organizes and coordinates the programs activities in compliance with all contract and regulatory requirements.
• Ensures all documentation is accurately prepared for clients by program staff.
• Identifies, contacts, and develops partnerships with appropriate employers who will provide quality employment opportunities at market rates in suitable work sites.
• Portrays Inspiritus employment programs as a reliable staffing source.
• Ensures appropriate employment program enrollment for all eligible RIS clients.
• Facilitates communication between Inspiritus staff, employers, and clients after client placement to identify and help resolve any problems.
• Monitors team members to ensure that the required reporting and billing information is submitted and the monthly billings are accurate.
• Oversees the database documentation and tracking pertaining to each program, and any other data to ensure they are complete, accurate, and up-to-date.
• Ensures that clients receive the services outlined in the contracts.
• Ensures that all services provided are properly documented and meet or exceed contract standards & guidelines.
• With the Associate Director, facilitates regular monitoring of case files to ensure compliance and completion.
• Assists staff with issues or grievances that may arise with clients, the community, etc.
• With the Associate Director, develops a tool to assess refugee and stakeholder program satisfaction. Develops and implements quality improvement plans based upon the assessment.
• Helps ensure the coordination and integration of services. Coordinates program activities with related activities within the department and in other departments to ensure efficiency and economy.
• Helps respond to monitoring and audit reports, and implements required changes.
• Creates and manages partnerships and relationships with services providers, partner agencies, public systems, and state refugee coordinators office in order to better serve clients.
• Maintains personal and professional boundaries in the performance of the job
• Forges mutually respectful partnerships with clients, co-workers, and employers
• Assists in securing funding for current and new programs.
• Participates in Inspiritus functions and public relations activities.
• Participates in training and professional conferences to keep abreast of current trends.
• Conforms with and abides by all regulations, policies, work procedures and instructions.

 

Competencies

• Leadership
• Teamwork & Collaboration
• Problem Solving & Critical Thinking
• Cultural Competence
• Demonstrate Ethical & Professional Behavior
• Advance Human Rights and Social and Economic Justice
• Initiative
• Stress Tolerance
• Adaptability & Flexibility
• Partnership & Relationship Management

 

Supervisory Responsibility

• Supervises Employment and Admin Specialists as assigned in the Employment Department.
• Interviews and selects staff with input from others.
• Orients, coaches and counsels staff.
• Ensures training requirements and needs are met.
• May conduct in-service training.
• Delegates and oversees work assignments.
• Ensures case reviews are conducted at least quarterly.
• Monitors performance and adherence to Inspiritus mission, policies, procedures and service philosophy.
• Conducts performance reviews.
• Recommends or initiates personnel actions such as salary increases, promotions, disciplinary actions including performance improvement plans and terminations.
• Responsible for oversight and monitoring of program budgets.

Qualifications

Qualifications

 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

 

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.  

 

Travel: Up to 50% local travel

 

Required Education and Experience

• Bachelor’s degree or international equivalent in a social service or business-related study and minimum of two years of previous direct work experience in job development, or an equivalent combination of education and experience
• Excellent oral and written communication skills in English
• Experience working in a culturally diverse environment and high level of cultural competence
• Ability to balance the needs of the client and the employer
• Conviction about the capacity of people to grow and change
• Ability to set limits and maintain the helping role of the practitioner
• Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook
• Must have the ability to communicate with all persons in a culturally competent manner.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Must own a personal multi-passenger vehicle, hold a valid Georgia Driver’s license, have a good driving record, and have appropriate personal auto insurance

 

Preferred Education and Experience

• Master’s degree in social science or economic business-related study and four years of previous direct work experience in job development, human services, or an equivalent combination of education and experience
• Experience supervising diverse teams of staff and/or interns
• Familiarity with major Atlanta social services programs, job market, public transportation, and neighborhoods
• Experience with human services programs
• Reads, writes, and speaks a relevant foreign language

 

Additional Eligibility Qualifications

None required for this position.

Additional Information

Benefits

How to Apply

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=39775&clientkey=CB88133EB20DD5151828F4B95483B0B7

Details

• Date Posted: March 21, 2022
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services
• Start Date: 03/21/2022
• Salary Range: $45,000.00 - $53,000.00 Salary/year
• Working Hours: Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.