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Nashville Adult Literacy Council

ELL Tutor Program Manager

Nashville Adult Literacy Council

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Job Summary

Background

Founded in 1982, the mission of the Nashville Adult Literacy Council (NALC) is for Nashville adults to learn the reading, writing, and English-speaking skills they need for a better life. NALC is a 501(c)(3) non-profit that serves two types of learners: 1) adults who read or comprehend at less than an eighth-grade proficiency, and 2) adult immigrants who want to improve their English skills. We provide our learners with a safe place to learn and grow. We recognize that not everyone learns in the same way or wants the same things. This is why we offer one-on-one tutoring in addition to classroom instruction, so each learner gets the attention needed for success.

Description:

NALC is seeking to add a full-time Tutor Program Manager for English Language Learners working with volunteer tutors.

Job Responsibilities

Roles and Responsibilities:

  • Develop Burlington English lesson plans or “program guides” for volunteer tutors to work with learners on a computer, both in person and over Zoom.
  • Create training plans and materials for volunteer tutors. 
  • Conduct engaging volunteer tutor trainings with clear objectives, both online and in person.
  • Ensure training environment is warm and inviting and that volunteer tutors have opportunities for meaningful relationships and participation.
  • Coordinate volunteer tutor and learner matches.
  • Schedule and conduct initial follow up meetings with matched tutor and learner to develop tutoring plan and track progress.
  • Utilize email to communicate with volunteer tutors, establishing and communicating clear objectives for all lessons.
  • Counsel learners and tutors working through challenges and barriers to educations as they arise.
  • Assist volunteer tutors with technology issues when logging into Zoom, Burlington English, and other online applications, as needed.
  • Monitor Volunteer Tutor and learner progress in Burlington English.
  • Use Salesforce to track volunteer tutor and learner progress.
  • Attend and assist in registrations and assessments, as needed. 
  • Demonstrate sensitivity to and awareness of cultural differences and education attainment of learners.  
  • Work collaboratively and maintain prompt communication with instructors and NALC staff.  
  • Maintain confidentiality of learner records and personal information. 
  • Turn in timesheet and prepare other forms when requested. 
  • Participate in staff development and training sessions with a willingness to work as part of a team.
  • Collaborate with community partners ensuring program/learner goals are achieved.
  • Focus on ways to make our tutoring program efficient, scalable, and replicable.

Additional Responsibilities:

  • Assist with volunteer recruiting, community awareness, and fundraising throughout the year, if needed.
  • Assist with office operations as needed.
  • Attend trainings and/or in-service locally.
  • Represents NALC in the community, collaborating with other organizations, and professionals in a shared programmatic space.
  • Other duties as assigned.

Qualifications

Qualifications:

  • Commitment to NALC’s mission and the ability to convey its message.
  • High level of patience, positive attitude, and flexibility.
  • High levels of motivation, self-reliance, and independence.
  • Ability to troubleshoot/problem solve.
  • Excellent technology skills with ability to help others with technology questions and issues.
  • Strong communication, administrative, and organizational skills.
  • Ability to work independently while prioritizing and managing a varied workload.
  • Ability to express ideas clearly, both in written and oral communications. Strong interpersonal and verbal communication skills.
  • Ability to plan, prioritize, manage, control and execute tasks in a timely and organized manner.

Education and Experience:

  • A bachelor’s degree or higher preferred, M.A. in TESOL or TFLI Certification a plus.
  • Minimum 3-years ESL teaching experience with qualification or 5-years of equivalent work experience.
  • Demonstrated knowledge of ESL teaching strategies.
  • Proficiency with Internet, E-Mail, Microsoft Office (especially Excel, Word, and PowerPoint) Google (Sheets and Forms), and Zoom (scheduling, screen sharing, breakout rooms, chat, etc.).
  • Familiarity with Burlington English and CASAS.
  • Excellent written and oral English proficiency.
  • Arabic and Spanish proficiency a plus.

Additional Information

Benefits

Health insurance is available for employee only (no dependents).

How to Apply

Send resume to llemaster@nashvilleliteracy.org. Qualified candidates will be contacted for an interview. No calls. Applications without requested information will not be considered.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSITION IS FILLED.

Details

  • Date Posted: June 22, 2021
  • Type: Full-Time
  • Job Function: Educator
  • Service Area: Education
  • Start Date: 07/06/2021
  • Working Hours: 40 hrs/week, some evening hours required