Congratulations to the 2021 Salute to Excellence finalists!

Crossroads Campus

Director of Social Enterprise

Crossroads Campus


Job Summary

  • WORK EVENINGS AND WEEKENDS- Yes, some on-call
  • TRAVEL-Some for conferences and training




Crossroads Campus was founded in 2010 and is an IRS designated 501(c)(3) serving Nashville, Tennessee.  We are committed to improving the community and the world around us by bringing neglected animals and young people together to learn from each other and heal together. Our model pairs employment through social enterprise with affordable housing for young adults who have been impacted by inequity, time in foster care or other traumas. It also provides opportunities for young people to experience the healing power of the human-animal bond through caring for homeless dogs and cats, resulting in mutually nurturing relationships that enhance resilience, change behavior, and teach skills.


Do you have a desire to leverage your operations and strategic business expertise for greater community impact? Crossroads is seeking an experienced, energetic, visionary leader to oversee and grow its social enterprise portfolio. The role will afford an entrepreneurial minded and mission-driven individual the opportunity to grow our existing social enterprise businesses and to help plan for the growth and expansion of additional social enterprises. Reporting to the CEO, the Director of Social Enterprises (DSE) is responsible for oversight and management of the daily operations of the Crossroads retail store, grooming salon and pilot-scale bakery operations. Part of a growing organization, the DSE will assist the CEO with launching and scaling new social enterprises over the next year as a capital expansion project is finalized. The ideal candidate for the Director of Social Enterprises will bring a strong background in leadership, business management and workforce development. 

Job Responsibilities


Strategy & Business Development –

  • Execute and manage the strategic and operational plans for each existing social enterprise
  • Work closely with the Executive Director to plan and launch new social enterprise businesses

Operations & Finance

  • Build organizational capacity and lead day-to-day management of business operations
  • Identify operational efficiencies that drive quality improvement and profitability
  • Lead social enterprise budget planning and forecasting, ensuring stability and growth
  • Ensure regulatory compliance for all operations

People & Organizational Management

  • Develop staffing models that balance efficiency and workforce development mission from a trauma informed lens
  • Lead training, supervision, and performance evaluation of team
  • Provide timely information and reports as needed, including updates on impact metrics and business development

Marketing & Communications

  • Partner with Crossroads’ development and marketing team to grow awareness and expand impact.
  • Seek ways to creatively leverage social channels and relevant networks to increase awareness of Crossroads businesses



  • Demonstrated commitment to the mission of Crossroads
  • Minimum 5-8 years relevant work experience in private sector and/or public/non-profit sector
  • Bachelor’s degree required; MBA or advanced management course work preferred
  • Passion for equity, inclusion and diversity is essential, with demonstrated ability to transform such passion into action
  • Knowledge of and commitment to one or more of the following: animal welfare, youth development, trauma informed care and/or affordable housing
  • Track record of effectively leading and scaling an outcomes-based program
  • Proven ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives
  • Able to develop and manage a budget
  • Experience in managing/growing an established social enterprise
  • Ability to lift, push, pull at least 40 lbs.

Additional Information


Health Insurance

Access to vision, dental, short and long-term disability and 401k

How to Apply

Submit resume and cover letter to

No phone calls. Applications accepted until job is filled.


  • Date Posted: July 2, 2021
  • Type: Full-Time
  • Job Function: Executive Leadership
  • Service Area: Animal Welfare
  • Salary Range: $60,000 to $75,000