Nashville CARES

Corrections Navigation Specialist

Nashville CARES


Job Summary

In this role, you will work closely with people living with HIV (PLWH) who have been recently released from incarceration or are currently incarcerated to ensure a seamless transition to/from HIV primary care upon release to the community and/or re-engagement into the corrections system. You will work with the Tennessee Departments of Health and Corrections to establish and maintain an effective system of corrections health navigation, including pre-release planning, facility and staff education, and early intervention and intake services in order to link to essential medical care and community support services. You are responsible for completing a psychosocial assessment and linking PLWH to primary HIV medical care to effect improved care completion by identifying and addressing barriers to medical care and services. The Corrections Navigation Specialist works closely with all agency services, including HIV Testing, My House Clinic, Medical Case Management, Peer Support and Behavioral Health services to provide seamless support as part of a collaborative team.

Job Responsibilities

Primary Job Responsibilities:

  • Provide pre-release HIV linkage services for PLWH incarcerated in jail/prison. 
  • Completes eligibility evaluation, including gathering eligibility paperwork and completion of Ryan White Eligibility System enrollment.
  • Maintain complete and accurate documentation of services provided in compliance with agency confidentiality and quality assurance standards, Ryan White program requirements and enter all required data into reporting system.
  • Represent Nashville CARES as the first contact with individuals seeking services from Nashville CARES.
  • Complete psychosocial assessment and initial plan of care that supports PLWH in connecting to medical care within 30 days of diagnosis or identification.
  • Establish and maintain relationships with current and potential correctional, community, medical and social services providers to increase continuity of care.
  • Coordinate and provide services that strengthen the capacity of individuals living with HIV exiting the correctional facility to achieve successful community reentry with a focus on addressing barriers to reentry and services that facilitate maintaining/achieving positive medical outcomes.
  • Provide education and resources at agency and program events as well as clinical screening sites as appropriate.
  • Create and monitor individual client care plans to remove barriers to sustained HIV medical services.
  • Conduct comprehensive health/risk assessments for clients who reside in and exit the correctional facility; including readiness for care, service planning, monitoring, and follow up activities based on need.
  • Work with internal team of care providers to identify and establish contact with key populations and with correctional, medical and social services providers in the community to enhance system navigation for PLWH.


Required Qualifications/Skills:

  • Bachelor’s degree
  • Team Building skills to encourage team development in areas of collaboration, communication, problem-solving, and focusing on goals
  • High level of proficiency with Microsoft Office software (Word, Excel)
  • Ability to work with sensitive information and maintain confidentiality
  • Strong Communications Skills: verbal, written and listening
  • Valid Tennessee driver’s license, vehicle, and automobile liability insurance to facilitate local travel required for client/agency related business with frequent travel in the local communities
  • Minimum of 2 years’ related experience coordinating and providing services directly to clients within a correctional setting 
  • Must be able to pass prison and jail background check consisting of NCIC, TCIC, and FBI to enter facilities



Preferred Qualifications/Skills:

  • Bachelor level degree in a health or human services related discipline or criminal justice with equivalent to one year of full time professional/intern and/or relevant volunteer social work/social services in a public service agency, or Master level degree in Social Work, a health or human services related discipline.
  • Experience with HIV/AIDS, medical and public health services, healthcare resources, people without housing, substance use disorders, behavioral health issues, ACA, TennCare, and/or entitlement programs.
  • Experience providing health literacy and health care navigation.

Additional Information


Competitive Benefits Include:

  • Employer-paid medical, dental and vision insurance premiums for individuals (up to $8,040 value for employee enrolled in individual plans) with enhanced, buy-up plans available with employee contribution 
  • Additional discounted family coverage available as well (up to $7,770 value for employee enrolled in family plans)
  • 27 Paid Time Off Days during 1st year of employment with increases annually based on length of service up to 37 days at 10 years of service
  • 12 Paid Holidays Annually
  • Employer paid life and disability insurance  
  • 403b plan
  • More . . . 

How to Apply


  • Date Posted: August 30, 2021
  • Type: Full-Time
  • Job Function: Educator
  • Service Area: Social / Human Services
  • Working Hours: 40 hrs/wk