Case Manager

Who We Are

Nashville CARES is an organization that is passionate about ending the HIV epidemic in Middle Tennessee.
We provide prevention services to stop the spread of HIV in the community and medical care and support services to those living with HIV, with the hope of achieving a world where HIV infections are rare, and when they do occur, everyone living with HIV has access to care, treatment, and support to achieve optimal health and self-sufficiency without stigma or discrimination.
We approach our clients with respect and compassion, while holding appropriate boundaries.
We provide a vast array of services, including case management, medical care, housing assistance, nutrition and transportation services, and assistance with insurance and prescription needs.

What You’ll Do

Provide compassionate and respectful care and comprehensive case management services to help clients address the complex challenges associated with living with HIV
Meet regularly with clients in the office, in clients’ homes, and in the community
Conduct biopsychosocial assessments on all clients on a semiannual basis
Assist clients with connections to medical, social, community, financial, and other needed services
Assist clients in developing realistic action steps to achieve their goals
Provide support services and referrals to clients who may be socially isolated
Advocate for clients within the agency and in external settings, such as medical providers and other agencies they may be engaged with in the community
Complete all documentation in an appropriate manner and in a reasonable timeframe according to agency standards to ensure clients do not encounter barriers to service
Practice appropriate boundaries with clients and with work to ensure you are able to provide excellent services to clients while preserving self-care

Who You Are

A person who is passionate about their clients and their work, but who also understands the importance of good boundaries
A clear communicator who can explain complex ideas in ways that are easy to understand
A problem solver who can see both details and the bigger picture and find balance between the two
Someone who can independently research solutions and resources while also knowing when to ask for help
A team player who also works well independently
A person who values flexibility and work-life balance
Someone who is organized and can keep track of a variety of clients and their needs
A person with excellent documentation skills

Minimum Requirements:

Bachelor’s degree (preference for Bachelor’s in Social Work or other Human Services)
Minimum of two years’ experience in community based social or health care services – a supervised BSW/MSW internship may count for one year
Proficiency with a variety of technology, including Microsoft Office software (Word, Excel, Outlook), electronic health records (training provided), and general Windows PC and cell phone technology
Valid Driver’s License, vehicle, and automobile liability insurance to facilitate local travel required for client/agency-related work

Additional Information