Don’t miss out on valuable CNM benefits! Update your organization’s data today!

Nashville CARES

Case Manager

Nashville CARES


Job Summary

Who We Are

  • Nashville CARES is an organization that is passionate about ending the HIV epidemic in Middle Tennessee.
  • We provide prevention services to stop the spread of HIV in the community and medical care and support services to those living with HIV, with the hope of achieving a world where HIV infections are rare, and when they do occur, everyone living with HIV has access to care, treatment, and support to achieve optimal health and self-sufficiency without stigma or discrimination.
  • We approach our clients with respect and compassion, while holding appropriate boundaries.
  • We provide a vast array of services, including case management, medical care, housing assistance, nutrition and transportation services, and assistance with insurance and prescription needs.

Job Responsibilities

What You’ll Do

  • Provide compassionate and respectful care and comprehensive case management services to help clients address the complex challenges associated with living with HIV
  • Meet regularly with clients in the office, in clients’ homes, and in the community
  • Conduct biopsychosocial assessments on all clients on a semiannual basis
  • Assist clients with connections to medical, social, community, financial, and other needed services
  • Assist clients in developing realistic action steps to achieve their goals
  • Provide support services and referrals to clients who may be socially isolated
  • Advocate for clients within the agency and in external settings, such as medical providers and other agencies they may be engaged with in the community
  • Complete all documentation in an appropriate manner and in a reasonable timeframe according to agency standards to ensure clients do not encounter barriers to service
  • Practice appropriate boundaries with clients and with work to ensure you are able to provide excellent services to clients while preserving self-care

Who You Are

  • A person who is passionate about their clients and their work, but who also understands the importance of good boundaries
  • A clear communicator who can explain complex ideas in ways that are easy to understand
  • A problem solver who can see both details and the bigger picture and find balance between the two
  • Someone who can independently research solutions and resources while also knowing when to ask for help
  • A team player who also works well independently
  • A person who values flexibility and work-life balance
  • Someone who is organized and can keep track of a variety of clients and their needs
  • A person with excellent documentation skills


Minimum Requirements:

  • Bachelor’s degree (preference for Bachelor’s in Social Work or other Human Services)
  • Minimum of two years’ experience in community based social or health care services – a supervised BSW/MSW internship may count for one year
  • Proficiency with a variety of technology, including Microsoft Office software (Word, Excel, Outlook), electronic health records (training provided), and general Windows PC and cell phone technology
  • Valid Driver’s License, vehicle, and automobile liability insurance to facilitate local travel required for client/agency-related work

Additional Information


  • Health insurance with employer paid premium + buy up
  • Dental & Vision w/ employer paid premium + buy up
  • 27 Days of PTO in first year (full-time employees)
  • 12 paid holidays per year
  • Employee Assistance Program
  • Short Term and Long Term Disability
  • 403(b) Retirement Savings Plan & more

How to Apply


  • Date Posted: May 11, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Salary Range: $38,000-$42,000
  • Working Hours: 40 hrs/wk