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Mid-Cumberland Human Resource Agency

Career Advisor for Workforce Services – East, TN (Knoxville, TN)

Mid-Cumberland Human Resource Agency

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Job Summary

This individual is responsible for maintaining Welcome Function and resource room activities including directing customers and assisting American Job Center customers with job searches, resume assistance, and other reemployment services. This position works under the direction of the One Stop Operator and is responsible for performing customer service duties for a multi-program office. Position pay is $12 per hour and is physically stationed at the American Job Center in in Knoxville, TN.

Job Responsibilities

 This position will assist customers both on the phone and in person by assessing their needs and providing assistance as needed in the Resource Room and Welcome Function. In addition to this, the Career Advisor will promote job openings for local businesses and assist area employers in finding quality employees.

Qualifications

  • High School Diploma or equivalency
  • Moderate to advanced computer literacy skills
  • Ability to instruct customers in using computers, fax machines, copiers and other technology
  • Desire to make a positive impact in the workforce development of East Tennessee
  • Excellence in computer software applications including word processing systems and the ability to learn new computer application systems
  • Individuals that desire to work with diverse populations and low-income populations are preferred

Additional Information

Benefits

Vision, Dental, Medical Insurance

How to Apply

Send resume and cover letter to WorkforceServices@mchra.com

Details

  • Date Posted: May 28, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Salary Range: 12.00
  • Working Hours: M-F