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Family & Children's Service

Bilingual (English / Spanish) Intake, Data, & Administrative Coordinator

Family & Children's Service

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Job Summary

This position is responsible for providing administrative and operational support to the staff of Connecting Forward.  ***This is a Remote Position, but Applicant must live in Tennessee***

Job Responsibilities

  • Provide information regarding Connecting Forward and F&CS services to potential clients and community partners.
  • Complete initial Connecting Forward and Counseling intake and determine pre-eligibility.
  • Perform necessary data-entry, reporting, and tracking functions of the intake process and case management process.
  • Create data tracking and reporting processes for case management and counseling
  • Provide general information and referral services to any person calling or coming to the Agency.
  • Work closely with the Housing and Referral Supervisor, Connecting Forward Director, and Clinical Director in order to identify cases that have immediate or emergent needs.
  • Maintain and update waiting list, including regular review with the Housing and Referral Supervisor, Connecting Forward Director, and Clinical Director for case assignment.
  • Collect demographics as the referrals come in.
  • Develop and distribute monthly program newsletter.
  • Communicate effectively and professionally with callers and walk-ins to the agency.
  • Manage requests for copies of files.
  • Provide logistical support to Housing and Referral Supervisor, Connecting Forward Director, and Clinical Director.
  • Regular attendance during office hours and reliable transportation required.

Qualifications

This position requires a Bachelor’s degree in Social Work or a related discipline, or three to four years of related experience and/or training; or equivalent combination of education and experience. Must be bilingual in written and spoken Spanish and English.

Additional Information

Benefits

This position is benefits eligible. We offer Medical, Vision, and Dental Coverage. 401k and 401k matching. Generous vacation time, sick leave, and parental leave

How to Apply

Send resume to HRdept@FCSnashville.org

Details

  • Date Posted: December 21, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Salary Range: 43,000
  • Working Hours: 40 hour work week