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Mid-Cumberland Human Resource Agency

Associate District Long Term Care Ombudsman

Mid-Cumberland Human Resource Agency


Job Summary

Full-time with full benefits, including retirement. Serves as an advocate helping residents and their families resolve questions or concerns about resident’s quality of care and life in long-term care and Assisted Living facilities

Job Responsibilities

The Associate Ombudsman also provides information and referral services to residents and community members and coordinates volunteer recruitment/credentialing while working under the direction of the LTC Ombudsman Program Director. Extensive Ombudsman training is provided.


Must have: an undergraduate degree from a four-year college or university with an interest in social services, advocacy, or related fields; have reliable transportation; and pass a criminal background check. The equivalent of three years of full-time work experience with at least two years in aging or long-term care with investigative experience is preferred as are the following:

  • Ability to engage effectively in problem-solving and empower others to do so
  • Skills in advocacy and mediation
  • Experience and/or education in gerontology or aging programs
  • Goal-oriented, self-starter, and able to multi-task
  • Written and verbal communication skills
  • Ability to establish working relationships with long-term care residents and their families

Additional Information


PTO (Paid time off), TCRS retirement benefits, credit union, state holidays & medical-dental-vision insurance

How to Apply

Interested applicants must submit a resume to:   Leah.Boyd@lbmc.com    ATTN:  Assoc. LTCO


  • Date Posted: October 11, 2023
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Salary Range: $15.71-$20.00
  • Working Hours: 40 hrs/wk; M-F