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Mid-Cumberland Human Resource Agency

Associate District Long Term Care Ombudsman

Mid-Cumberland Human Resource Agency


Job Summary

LOCATION:   Serving portions of Davidson, Rutherford, and Cheatham counties

30 hours, full-time benefits. Provides free assistance to elderly Tennesseans residing in nursing homes, homes for the aged, assisted care living facilities, and short-term skilled rehabs. Serves as an advocate helping residents and their families resolve questions or concerns about resident’s quality of care and life in their long-term care facility.

Job Responsibilities

The DLTCO will also provide information and referral services to residents and community members, and mentor volunteers within the program. The Associate DLTCO works under the direction of the Long Term Care Ombudsman Program Director.


Must have an undergraduate degree from a four-year college or university; the equivalent of three years of full-time work experience with at least two years in aging, long-term care, social services and/or advocacy, or related fields; have reliable transportation; and pass a criminal background check by national, state and local law enforcement agency.

  • Ability to engage effectively in problem solving and empower others to do so
  • Skills in advocacy and mediation
  • Experience and/or education in gerontology or aging programs
  • Goal oriented, self-starter, and able to multi-task
  • Written and verbal communication skills
  • Ability to establish working relationships with long-term care residents and their families

Additional Information


Vision, Dental, & Medical Insurance, mileage reimbursement, 12 paid holidays, PTO, and a generous pension retirement package through Tennessee Consolidated Retirement Systems (TCRS).

How to Apply

Interested applicants must submit a resume to:


  • Date Posted: July 12, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development