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TN Department of Mental Health and Substance Abuse Services

Assistant Director, Office of Housing and Homeless Services (MHSAS Program Manager 2)

TN Department of Mental Health and Substance Abuse Services


Job Summary

Organization Description

The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) is charged with planning for and promoting an array of services from prevention and early intervention to resiliency and recovery.  TDMHSAS operates four Regional Mental Health Institutes and contracts with mental health and substance abuse community providers across the state to offer services to Tennesseans. The Department manages a budget of more than $500 million, with funding from dedicated fees, revenue, federal grants, and state general fund appropriations.

The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS), Division of Mental Health Services (DMHS) is responsible for planning and promoting a comprehensive array of services and supports for individuals of all ages, living with mental illness, co-occurring disorders, and/or serious emotional disturbances. This is accomplished through the creation, expansion, and oversight of community-based programs and community support services. Initiatives include: affordable housing programs; homelessness prevention services; 24-hour crisis services; wellness and recovery services; peer recovery services; suicide prevention services; geriatric services/PASRR services; disaster MH services; a comprehensive System of Care-based child, youth, and family supports services.

Job Responsibilities

Summary of Position

The TDMHSAS Office of Housing and Homeless Services provides leadership and direction for 15 community-based housing and homeless support programs, which comprises more than 100 grant contracts.  Under the supervision of the Director of Housing and Homeless Services, the MHSAS Program Manager 2 position is responsible for day-to-day contract administration and programmatic management duties, including but not limited to, development and processing of annual contracts and amendments; collection and analysis of program data reports; monitoring and approving contract spending; monitoring of program contract compliance; provision of program consultation, training, and technical assistance; program development; and program quality enhancement.  Particularly, this position would have the primary role of assisting with the direct administrative oversight of no less than 50% of the service programs within the office, including support to office personnel who provide management and oversight for numerous programs within the office. Of particular emphasis will be providing support to the Office Director in guiding the numerous responsibilities, processes, components, and partnerships associated with the Creating Homes Initiative (CHI). 

The Program Manager 2 (PM2) would provide the management of the various Announcements of Funding that are generated from this office, including drafting documents, coordinating release notifications, establishing timelines, recruiting reviewers, and coordinating review periods, reviewing proposals, developing proposal summaries, drafting recommendations for selection and developing contracts, managing contracts and budgets, and conducting programmatic monitoring for each.  The PM2 would support the Office Director in the execution of the expansion of CHI to include service delivery to the re-entry population.  In tandem with the Office Director, the PM2 would lend direct support to the CHI team, including the Regional Housing Facilitators as well as the Director of Regional Housing Facilitators. 

This is an executive service, grant-funded position, contingent upon grant funding until September 29, 2025.


Contract development, management, and oversight:

  • Develop annual contracts and needed amendments, initiate timely contract and amendment processing, and monitor timely contract and amendment approval.
  • Communicate with contract agencies regarding contract changes, contract funding, and budget requests.
  • Review program data reports submitted by agencies for timeliness, data quality, and effectiveness in meeting program process and outcome goals; suggest and oversee implementation of data system adjustments and enhancements as indicated.
  • Develop and support collaborative relationships with staff of contract agencies.
  • Oversee and ensure that all program goals are met or exceeded.  Oversee implementation of program service delivery adjustments needed to meet program goals and program improvement plans.  Negotiate and oversee implementation of program plan adjustments with agencies as indicated.
  • Oversee and ensure timely and accurate submission of required program data by local providers, ensuring all contracted reporting requirements are met.
  • Oversee and approve monthly payments to contractors; monitor provider spending patterns, facilitating adjustments in spending patterns as indicated; negotiate and implement budget revision requests as indicated.
  • Perform formal monitoring of programs according to state and federal guidelines.

Knowledge, Skills and Abilities

  • Knowledge of business and management principles involved in strategic planning, leadership technique, and coordination of people and resources
  • Knowledge of administrative procedures and systems including word processing, file and data management, and time management
  • Knowledge of principles, methods, procedures and evidence-based practices of behavioral health treatment and recovery and homelessness intervention
  • Demonstrated skills of critical thinking, active listening, verbal and written communication
  • Demonstrated skills in determining how system work and how changes will affect outcomes
  • Skills in management of financial resources, analyzing program data to determine goal achievement and needed adjustments,
  • Skills in facilitating interaction with contract agency staff to optimize program goal implementation while maintaining cordial working relationships
  • Skills in identifying measures or indicators of system performance and actions needed to improve or correct performance of the system.
  • Ability to read, listen, and understand information and ideas presented in writing and verbally
  • Ability to communicate information and ideas verbally and in writing
  • Ability to add, subtract, multiply, and divide quickly and correctly
  • Ability to identify or detect a pattern in verbal and written information


Education / Experience:

Minimum Qualifications:

  • Bachelors or Master’s degree in a social or behavioral science field 
  • 5 or more years professional experience in mental health and/or substance use disorder program 
  • 2 or more years in program monitoring, evaluation, planning, or coordinating program activities
  • Administrative experience in developing/creating housing
  • Government and grants/projects administration experience preferred

Pre-employment criminal background check is required.

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

Additional Information


The State of TN offers a full-range of competitive benefits including health insurance (medical, dental, and vision), disability insurance, life insurance, pension, 401(k), tuition fee waiver, paid holidays, annual leave, and sick leave.

How to Apply

Please submit resumés and cover letters to Neru Gobin at


  • Date Posted: October 19, 2021
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Government
  • Salary Range: $4,091 to $6,546 per month
  • Working Hours: 37.5 per week