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Assistant Director of Community Programs



Job Summary


Division: Community Programs

Reports to: Director of Community Programs

Location: Nashville, TN

Full-time/Part-time: Full time

Salary Grade: 117

Monthly Salary Range Minimum: $6,087

FLSA Classification: Exempt (03)

Critical features of this job are described under the headings below. They may be subject to change at any time due to changes in our business processes or other business-related reasons.

Position Summary: Assists in the administration of the programs administered in Community Programs, including supervision of assigned staff.

Job Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Directly supervises staff; interviews, hires, and trains employees; makes assignments and monitors work; develops employee skills and encourages growth and development; reviews and evaluates employee performance; addresses workplace issues and provides guidance, coaching, and disciplinary measures for staff; addresses personnel issues in conjunction with appropriate leadership and the Human Resources division.
  • Assists the Division Director with the management and oversight of all of the programs administered within Community Programs. More focus will be placed on the administration of the COVID-19 Rental Relief Program, HOME Program, National Housing Trust Fund (NHTF) Program and the programs funded by the Tennessee Housing Trust Fund, to ensure compliance with all federal and state regulations.
  • Assists the Division Director with the review and oversight of monthly reports that show all program production, expenditures, refunds, and revenue.
  • Develops and maintains various required statistical reports.
  • Organizes and manages workflow of the operation areas to ensure that deadlines are met, and facilitates special project work groups.
  • Makes recommendations for program improvement through the use of technology and innovation.
  • Develops and recommends plans for continuous improvement of divisional operations.
  • Ensures proper Department of Housing and Urban Development ( HUD) reporting, policy and procedure development, and research.
  • Assists with approving and processing draw requests in the Housing Programs Manager or Director’s absence.
  • Assists with responding to complaints using the formal complaints process.
  • Approves supply requests and payment card statements in the Director’s absence.
  • Approves travel claims, reimbursement requests and timesheets in the Director’s absence.
  • Assists in the development and implementation of program policy.
  • Works with staff to provide technical assistance to grantees, particularly for construction related issues.
  • Represents the division in the absence of the director.


Education and Experience:

  • Relevant post high school certification and/or degree is required. Bachelor’s degree in liberal arts/humanities, planning, engineering, business/public administration, accounting or related field is preferred
  • Three years of experience, one of which is relevant to housing finance or community development.
  • Three years of management experience.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills and Abilities :

  • Considerable knowledge of the laws, rules and regulations related to HUD and other relevant housing programs.
  • Working knowledge of the Code of Federal Regulations (CFRs).
  • Knowledge of other federal housing programs.
  • Practical knowledge in the area of housing quality standards (HQS).
  • Ability to effectively supervise subordinate staff including developing operations and performance standards, completing and delivering performance evaluations, and recommending personnel actions.
  • Ability to exercise good judgment in structuring and organizing work, setting priorities, handling information, and meeting personnel challenges.
  • Communicates effectively and regularly with staff, including staff in planning, decision-making, and process improvement; makes self available to staff.
  • Ability to think creatively and work independently.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Builds and maintains positive relationships with internal and external constituents.
  • Strong organizational skills.
  • Strong time management skills; prioritizes and plans work activities; uses time efficiently.
  • Consistently meets deadlines.
  • Maintains a high level of confidentiality.
  • Documents regularly, thoroughly, accurately, and completely.
  • Ability to manage complex projects while working under pressure to meet deadlines.
  • Detail orientated, logical, and methodological approach to problem solving.
  • Computer literate; proficient in Microsoft Word, Excel, and Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Additional Information


BENEFITS:   THDA offers an excellent benefits package:  medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.  We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting

How to Apply


  • Date Posted: August 5, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Community Development
  • Salary Range: 6,087
  • Working Hours: 40