Congratulations to the 2021 Salute to Excellence finalists!

Volunteer Program Management Certificate: Part 2 (Winter 2021, Online)

Are you feeling overwhelmed or lost with the day-to-day operation of your volunteer program? Have you recently been tasked with building a successful volunteer base for your agency? Running a successful volunteer program requires implementing smart management systems and procedures. This class will cover best practices and common pitfalls for building a volunteer program and managing those volunteers.

Certificate Leadership Level: Program Leader (Mid-career nonprofit professionals who lead teams and programs; 5-10 years serving in the nonprofit sector)

Part 1:Thursday, January 14th, 2021 (9 am - 11:30 am CT)

This interactive session will go over key skills you need to know in order to evaluate where your volunteer program currently stands, and how to make a map to where you want to go. You’ll learn to get buy-in from key stakeholders and how to create strong volunteer position descriptions. We’ll also talk about why having policies and procedures in writing is critical before getting started.

Learning Objectives:

•    Evaluate your current volunteer program, and create a road map of where you want to go.
•    Get buy-in from key stakeholders in your organization.
•    Create strong volunteer position descriptions, and consider other policies and procedures.
 

Part 2:Thursday, January 28th, 2021 (9 am - 11:30 am CT)

Part two will delve deep into an impact-based approach to recruiting volunteers and how to write a persuasive ad. We’ll also learn why orientation is a critical piece of managing volunteers, and brainstorm ways to succinctly describe your value proposition and what format works best.

Learning Objectives:

•    Effectively recruit for volunteers.
•    Understand why volunteer orientation is crucial for success.
•    Create an impactful elevator pitch.

Part 3: Thursday, February 11th, 2021 (9 am - 11:30 am CT)

The last class focuses on the last pieces of the volunteer cycle. From creating a training that works for all kinds of learners, to developing an overarching system for recognizing volunteers, each component is a chance to retain volunteers. Why is that important? Volunteers are you fanclub, your advocates, your donors, and your org’s friends. Build an excellent program to keep them coming back! 

Learning Objectives:

•    Create a training outline that works for various types of learners
•    Develop or systematize your volunteer recognition system. 
•    Request feedback from volunteers. 
•    Retain the volunteers you’ve worked so hard to recruit! 

This certificate is part of a 3-part series. You must attend each session in addition to three electives to complete the certificate.To sign up, register through Part 1  which will automatically enroll you in the three core classes.  You may view your Volunteer Program Management Certificate electives here.

 

When
January 28th, 2021 9:00 AM through 11:30 AM
Certificate Details
Certificate Course Volunteer Program Management: Part 2 (Winter 2021 cohort, Online)