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Office of Family Safety

Bilingual Interpersonal Violence Advocate

Office of Family Safety


Job Summary

This is a non-civil Service position in the Office of Family Safety and will provide full advocacy services to FSC clients experiencing interpersonal violence (domestic violence, sexual assault, human trafficking, stalking, child abuse, and elder abuse) and will serve as a liaison with related metro and non-profit agencies to support clients.  This position will have an emphasis on LEP (limited English proficiency) clients.

Job Responsibilities

Typical Duties

Essential Duties and Responsibilities:

  • Provide crisis intervention and advocacy services for victims of interpersonal violence including:
    • Safety planning
    • Needs assessments
    • Referral services and connection to resources
    • Risk/Danger Assessment
  • Assists clients with Ex Parte Order of Protection Paperwork and presents this information to the Court Commissioner.
  • Understands the civil and criminal court processes and helps clients navigate court systems.
  • Completes needs assessments and provides resources and resource connection.
  • Evaluates risk for clients and educates clients on the level of risk.
  • Prepares client information for high-risk case reviews.
  • Assist partners in both Centers with client coordination and services.  Partners include the Metro Nashville Police Department, the District Attorney’s Office, the Sheriff’s Dept., Metro Social Services, and Non-Profit Partners such as AGAPE, YWCA, Legal Aid, Sexual Assault Center, Mary Parrish, etc.
  • Make referrals to link clients to a wide range of resources and services.
  • Translate for partners as needed and appropriate.
  • Assist with Victims’ Compensation applications.


  • Fluent in Spanish
  • Ability to work 8:45 am – 5:15 pm shift.
  • Strong administrative skills with Microsoft programs (Excel, Access, PowerPoint).
  • Demonstrated understanding of the dynamics of abuse and effective intervention strategies.
  • Demonstrated ability and willingness to engage in positive collaboration with individuals and groups with diverse perspectives.
  • Strong interpersonal skills
  • Excellent written and oral communication skills
  • Strong organizational skills
  • Background check
  • Bachelor’s degree from an accredited college or university

Preferred Experience, Knowledge, Skills, and Abilities

  • Experience translating materials
  • Experience interpreting for people experiencing trauma
  • Problem solver, highly efficient, and detail-oriented
  • Minimally two years’ experience working or volunteering with victims of interpersonal violence (domestic violence, sexual assault, human trafficking, stalking, child abuse, and elder abuse) or related issues
  • Experience with data management and analytics, particularly Microsoft Access
  • Experience working in or with both non-profits and the criminal justice system
  • Experience working with multidisciplinary teams/collaboratives
  • Experience working under and reporting on grants
  • Social Work or Counseling licensure


  • This position is an in-person position between the two Family Safety Centers.
  • Client-facing positions are expected to spend the majority of the workday working directly with clients who have experienced abuse.

Additional Information


Full-time, Civil Service positions –
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety – Sworn and Civilian positions –
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non-Civil Service positions – Visit HR and Benefits webpages for more information.

Full-time, Non-Civil Service positions – contact the hiring department for benefits information

Seasonal/Temporary positions – no benefits offered.

How to Apply

Apply at: Bilingual Interpersonal Violence Advocate | Job Details tab | Career Pages (governmentjobs.com)

Candidates must submit the following to be considered:

  • Resume
  • Cover Letter
  • References
  • Required question to answer.

Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note:  Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

We are an equal-opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Requests for ADA accommodation for the recruitment process should be directed to 615-862-6640.


  • Date Posted: August 9, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Government
  • Start Date: 09/11/2023
  • Salary Range: $52,000
  • Working Hours: 40 hours/week M-F; 8:00am-4:30pm