Creative Reuse Center Manager

Turnip Green Creative Reuse

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Job Summary

About Turnip Green Creative Reuse

Turnip Green Creative Reuse (TGCR) is an arts and environmentalism nonprofit whose mission is to foster creativity and sustainability through reuse. TGCR opened in 2011 with a vision to provide a welcoming, inclusive space to divert materials from the landfill and connect them with people who need them. We serve artists, crafters and hobbyists, educators, environmentalists, students, and more! Located within the city core, our vision is to create a safe space to foster creativity and environmentalism through community outreach and educational initiatives. The heart of our organization is our Reuse Center, which includes a donation center, a pay-what-you-wish retail space, the Green Gallery, and a classroom/open studio space.

Nashville has shown an increased commitment to the arts in the past decade, as evidenced by the explosion of new artist collectives, galleries, public art projects, and visual and performing arts organizations. But, Nashville needs to improve in areas of environmental awareness and stewardship. TGCR hopes to foster and support increased engagement from the creative community to become part of the solution.

TGCR is deeply committed to diversity, equity, inclusion, and accessibility at all levels of governance, management, and operations.

About the Position

The Creative Reuse Center Manager is supervised by the Executive Director and oversees TGCR’s Creative Reuse Center, including its staff, operations, and routine care and maintenance of the building. Their primary responsibilities are to ensure TGCR’s material intake and output is streamlined and most effectively meeting community needs while being aligned with TGCR’s mission, core values, and strategic plan. Additionally, oversight of staff, including hiring, onboarding, training, scheduling, reviews, and teambuilding are very important to the success of this role and of TGCR. The Creative Reuse Center Manager is highly communicative, collaborative, and creative to effectively make materials accessible to the community. The position requires adaptability and strong prioritization skills in order to balance the day-to-day operations that support our long-term goals in a dynamic environment.

The priorities of every member of the Creative Reuse Center team are to provide excellent customer service; to maintain a clean, safe, and well-organized retail space; to inform guests with news and information about current and upcoming TGCR events, programs, and workshops; and to further the mission and vision of TGCR by telling our story through our materials and their processing, and through our community and environmental impact. Working as a team, all staff in this area must be professional, flexible, even-keeled, and have the ability to interact easily with our diverse client base. Each member of the Reuse Center staff is an integral part of our operations and are often “the face” of our business. Positions in this division are primarily on-site and require availability to work on weekdays, evenings, weekends, and holidays.

All staff at TGCR are expected to follow the principles outlined in Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity, by Kim Malone Scott. We are committed to direct, clear, and compassionate communication.

Job Responsibilities

The following duties are normal for this classification and are intended to give an overview of the primary functions of this role. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Primary Responsibilities

• Oversee the annual budget, monthly forecasting, daily operations, and data reporting for the Creative Reuse Center;
• Supervise the staff and volunteers working in the CRC, displaying a positive attitude and acting as a motivating force to deliver a high level of customer service, including communicating TCGR’s events, happenings, programs, and mission to guests;
• With collaboration from the Green Gallery Manager and other members of the management team, supervise any hybrid employees while they work shifts in the CRC and/or Green Gallery, establishing healthy, efficient, and effective communication channels to celebrate, coach, or otherwise address work performance;
• Support the Materials Diversion Coordinator in TGCR’s material input and output systems to continually improve display processes while keeping inventory organized, accessible, safe, and clean;
• Offer guidance and a process for getting necessary materials needed for use in organization-wide projects, educational programs, workshops, and special events through collaboration, communication, and innovative strategies;
• Lead the CRC staff in identifying staff priorities and goals for the week;
• Treat every staff member, volunteer, and guest with courtesy and respect. Create a welcoming, inclusive, and safe environment for all, observing and modeling our Core Values daily as a leader, and coach the team in doing the same;
• Develop and nurture relationships with community partners, reuse center supporters, and everyone who makes up TGCR;
• Build and strengthen community partnerships with nonprofits, government leaders, businesses, community groups, and other stakeholders to engage them with material intake and redistribution opportunities, volunteer and donor opportunities, and in other ways as appropriate;
• Communicate opportunities, needs, impact, and other relevant information to larger community through TGCR’s social media outlets and other marketing channels;
• Utilize van and other transportation options for material pick-ups and drop-offs.

Skills and Abilities

• Extremely well organized and capable of juggling multiple projects with long- and short-term deadlines and shifting priorities
• Ability to communicate positively and constructively with individuals from various backgrounds
• Patience and willingness to listen and respond professionally to challenging situations and guests, with an aptitude for recognizing when to intervene to support a staff member with a difficult situation
• Adaptability and resourcefulness, including physical and mental endurance
• Ability and desire to stay well informed of the activities and programs of TGCR, including enthusiasm for sharing those happenings with guests, donors, funders, and sponsors
• Discretion
• Unflappable attention to detail
• Willingness to communicate with radical candor

Qualifications

Education and/or Experience

A high school diploma, GED, or bachelor’s degree in a related field. 2–5 years customer service and supervisory experience required, preferably in a retail or nonprofit environment.

Job Conditions and Physical Demands

This position requires some evening and weekend hours. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Demands may include:

• Lifting materials up to 50 pounds
• Stooping, bending, kneeling
• Standing for long periods of time
• Working at computer for long periods of time
• Working in a non-climate controlled environment for some periods of time (our Reuse Center functions somewhat like a warehouse)

In compliance with the Americans with Disabilities Act, TGCR will provide reasonable accommodations to qualified individuals with disabilities.

Job Type: Full-time

Additional Information

Benefits

How to Apply

TO APPLY, CLICK HERE: https://www.indeed.com/cmp/Turnip-Green-Creative-Reuse-1/jobs?jk=91c9610a5d5f67f2&start=0&clearPrefilter=1

Details

• Date Posted: December 12, 2022
• Type: Full-Time
• Job Function: Administrative
• Service Area: Arts / Culture