Transportation Coordinator (Client Services

End Slavery of Tennessee

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Job Summary

AGENCY DESCRIPTION:

ESTN was founded in 2012 as a faith-based, not-for-profit organization for the purpose of community awareness and education. Since the founding, ESTN has grown to become one of the premier human trafficking survivor service agencies in the nation. On average, the agency receives over 250+ requests for service and assistance each year and maintains a total case load of over 40+ survivors living on our property or in the community. We hire and appoint persons who are committed to our mission to promote healing of human trafficking survivors and strategically confront the crime in our state. We strive to create an environment of faith and spirituality to restore hope and a lifetime of community. We are an agency committed to trauma-informed principles and seek to promote an environment focused around a diverse and inclusive team – all working towards the mission and vision of the organization.

REPORTS TO: Care Coordinator Supervisor

JOB SUMMARY: 

The Transportation Specialist will provide transportation services to human trafficking survivors in Middle Tennessee utilizing End Slavery Tennessee owned vehicles. 

*** Due to the sensitivities of our clientele, this position is open to women only.***

Job Responsibilities

KEY RESPONSIBILITIES:

• Transporting human trafficking survivors to various appointments throughout Nashville and surrounding communities in the Middle Tennessee service area.
• Complying with agency policy and procedures, maintaining all required documentation (including reporting for grants) in a professional and timely manner.
• Communicating, conferring with, and coordinating the needs of our clients with the Care Coordinator Supervisor and the other direct services team members.
• Maintaining and overseeing transportation calendar to make sure client needs are coordinated and prioritized.
• Maintaining and overseeing vehicle maintenance and registration for ESTN transport vehicles.
• Carry out duties assigned by the Director of Survivor Care.

The work of aftercare is diverse and complex, including a broad range of activities and frequently changing conditions, situations, and problems. The Transportation Specialist must be able to analyze problems and make prudent decisions while interpreting a variety of factors, problems and alternative methods and procedures, and know when to bring in counsel from their supervisor.

The Transportation Specialist must be willing and able to work in a trauma-informed, strengths-based culture and to make good, contextualized decisions.

ADDITIONAL RESPONSIBILITIES:

• Provide safe and professional transportation for our clients, which may include both minors and adults.
• Develop and maintain excellent working relationships other organizations as needed for transportation coordination.
• Coordinate closely with the Care Coordinator Supervisor, Survivor Care Coordinators, Director of Survivor Care, and other staff members to carry out the mission and in development of an ever-improving system of care for the survivors we serve.
• Attend meetings as deemed appropriate and useful.
• Second Harvest open shopping for survivor food bank.
• Supervise cleanup of survivor kitchen before last trip to safe house.
• Coordinate vehicle repair as deemed appropriate.

• Perform other agency-related duties or specials projects, as directed by supervisor. Duties may change according to organizational needs.

WORK ENVIRONMENT:

Work is carried out primarily driving a vehicle with extensive sitting, intermittent standing, walking and some lifting or physical activity or lifting. The Transportation Specialist will have regular contact with human trafficking survivors and must be able to maintain proper professional relationships in a trauma informed manner.

RELATIONSHIPS AND CONTACTS:

• Director, staff, and volunteers
• Community service providers, governmental and non-governmental
• Referred clientele

Qualifications

QUALIFICATIONS:

• Clean driving record.
• Demonstrated excellence in time management, scheduling, and punctuality.
• Demonstrated ability to understand and implement best practices around services for at-risk individuals and families.
• Moderate level computer skills, including word processing and spreadsheets.
• Experience in transportation or equivalent position with experience working with trauma, substance abuse, sexual exploitation, victim assistance, child protective services, youth in foster care, or human trafficking populations.
• People-oriented with demonstrated ability to build rapport and gain trust with diverse populations.
• Ability to work effectively under pressure.
• Excellent organizational and communication skills, both written and oral, and prompt response to messages.
• Able to maintain confidentiality, as required by law and in the best interest of survivors, staff and the agency.
• Fast learner, quick mind, capacity for hard work, teachable and flexible.

ADDITIONAL QUALIFICATIONS:

1. Initial and subsequent random drug screening is required as per agency policy.
2. A background check is required.
3. Must be willing and able to embrace and exemplify our core values.

Additional Information

Benefits

How to Apply

Email resume to jobs@endslaverytn.org or appy on End Slavery Tennessee website

Careers & Internships — End Slavery Tennessee (endslaverytn.org)

 

Details

• Date Posted: June 9, 2022
• Type: Full-Time
• Job Function: Administrative
• Service Area: Social / Human Services
• Salary Range: 36000
• Working Hours: M-F 8am-4pm