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The Arc Davidson County & Greater Nashville

Medicaid Alternative Pathways (MAPS) Coordinator

The Arc Davidson County & Greater Nashville


Job Summary

The MAPS Coordinator will be responsible for building and growing a new program that is geared to support individuals with disabilities. Map is a program that will set people with intellectual and developmental disabilities on a path to learn skills to help them work, live independently, learn about their neighborhoods, and find hobbies that interest them. MAPs service gives people in the program the tools, technology, and support they need to meet the goals they set for themselves. 

Job Responsibilities

MAPS Coordinator Functions:

  • Projects an image that reflects favorably on The Arc Davidson County & Greater Nashville
  • Assume positive intent
  • Demonstrate integrity (You do what you say you’re going to do when you say you’re going to do it.)
  • Accuracy, thoroughness, shows detail and follow-up, reflects person-centered practices
  • Completed timely / according to established timeframes
  • Knowledgeable in and compliant with all applicable DIDD/MAPS policies and operating procedures.
  • Knowledgeable in and compliant with all policies and procedures of The Arc Davidson County & Greater Nashville
  • Dependability
  • Actively participate in future planning
  • Coordinate intake and referrals/process
  • Educate individuals about Home: Home Safety (Ind Coaching) and personal Hygiene (Ind Coaching)
  • Educate the person (and guardian, conservator, and/or family, if applicable) regarding income reporting requirements for public benefit programs, including the Social Security Administration. Financial Management.
  • Educate the person with Health Mgmt. Help individuals complete their eligibility and enrollment forms
  • Adhere to federal and state regulations
  • Educate the person with Work: Pre-employment, employment innovation, career development, and independent achievement of employment.
  • Educate the person with Community: Independent travel, community relationships, community activities, and VCRM resources.
  • Conduct comprehensive assessments
  • Leads Person Centered Mapping process
  • Develop and Monitor Person Centered Plans
  • Review progress toward outcomes

Work Schedule

  • The Maps Coordinator will have the option of working from home.
  • The Maps Coordinator will have the option of flexing his or her work hours on a day-to-day basis, depending on the need at the time. Start and end times will vary based on meeting schedules, visits, training responsibilities, etc.

Personal Characteristics:

  • High comfort level in interacting with people with I/DD and their families
  • Ability to foster teamwork and collaboration
  • Open to new ideas and new approaches
  • Strong interpersonal skills, including the ability to inspire and motivate.
  • Demonstrate professionalism in appearance, attitude, and interactions with others
  • Willingness to ask for help when needed and to accept responsibility for mistakes, etc.
  • Responds well to / seeks out constructive criticism
  • Desire to get to know people and interact with them
  • Takes Initiative
  • Belief in every person’s value and right to live self-determined, meaningful lives in inclusive communities.


  • A Bachelor’s degree from an accredited college or university in a human services field.
  • A Bachelor’s degree from an accredited college or university in a non-related field and/or one (1) year of relevant experience.
  • An Associate degree plus two (2) years of relevant experience.
  • High school diploma or general educational development (GED) certificate plus four (4) years of relevant experience.
  • Considerable knowledge of federal and state regulatory rules and policies as they relate to service organizations.
  • Working knowledge of Medicare
  • Excellent organizational skills
  • Meticulous focus on detail
  • Timetable focused
  • Ability to coordinate and facilitate meetings
  • Ability to work as a team member by always bringing issues, concerns, or pending actions to the attention of all other COS members so they can be discussed and resolved between team members.
  • Ability to glean pertinent information from multiple sources and communicate that information effectively to all parties.
  • Ability to communicate professionally in multiple written and verbal formats (i.e. emails, required documentation, phone calls, etc.)
  • Excellent observational skills: Ability to think critically and plan strategically
  • Ability to communicate well with leadership
  • Excellent conflict resolution skills
  • Ability to develop, nurture, and respect self-advocates and family member advocates.
  • Familiarity with Tennessee’s Department of Intellectual and Developmental Disabilities services a plus and the Maps Program.
  • Familiarity with Microsoft Word documents and templates is a plus.
  • Strong typing skills are a plus.
  • Ability to be a team player/member.

Additional Information


  • Health Insurance
  • Paid Time Off
  • Optional: Dental and Vision Insurance
  • 401K

How to Apply

Send resume to: dbryant@arcdc.org smoore@arcdc.org


  • Date Posted: March 1, 2024
  • Type: Full-Time
  • Job Function: Human Resources
  • Service Area: Social / Human Services
  • Salary Range: $40,000.00
  • Working Hours: 8:00 - 4:30 - remotely