Robert Lawrence Wilson is a speaker, facilitator, and writer with expertise in diversity management, multicultural marketing, customer experience strategy, and leadership development. He leads the CST “soup-to-nuts” diversity strategy development, training and customer experience strategy in corporate, retail and nonprofit environments.
Before coming to CST, Robert served in executive roles at Nissan North America, including as the company’s first Director of Diversity and Inclusion and as Director of Customer Experience. He developed and led Nissan’s diversity practice and multicultural market strategy for the Americas.
Robert serves on leadership boards of three nonprofit organizations promoting greater access to quality education for our nation’s most at-risk student population. Rob is also co-founder of the Tennessee Diversity Consortium. Robert holds a bachelor’s degree in mechanical engineering from the University of Michigan and a master’s degree in business administration from Duke University.
Robert leads the Tennessee Diversity Consortium, serves on the board of KIPP Nashville and FUTURO Inc., and is a trainer with Greek University.