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TN Language Center

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World Languages Program Coordinator

TN Language Center

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Job Summary

Reporting to the Director of World Language (WL) Programs, the Program Coordinator coordinates and performs complex administrative/clerical duties, interacting with customers, administering assessments, facilitating programs, activities, projects, and creating reports. The World Languages Program Coordinator works closely with instructors and other WL program staff.

Primary location: Nashville, TN 

Job Responsibilities

Administrative and Service Delivery
• Executes goals and objectives for the programs with guidance from the Director of WL programs
• Maintains and organizes all program data and files, keeping complete records on staffing and student enrollment
• Documents, creates and updates processes and procedural manuals for the program, instructors and students
• Ensures that all promotional materials and outlets, including social media and websites, are accurate and complete with current program information, working in tandem with TLC marketing and IT staff
• Coordinates program scheduling for multiple terms of group world language classes and ongoing custom classes, including creating timetables based on instructor availability, classroom space, courses offered from the previous term, course set-up in the learning management system (LMS), and ensuring the availability and delivery of course materials for both instructors and students (e.g., physical textbooks or eBooks, use of technology like Zoom)
• Manages registration for group world language classes and custom classes via a learning management system (MATRIX) and custom booking system (SimplyBook), including recording of fee waivers data

Qualifications

Education:
Required: Some college, 1-2 years
Preferred: Bachelor’s degree in Liberal Arts, Languages or related field

Experience:
Required: 2+ years administrative experience
Preferred: 3+ years administrative experience

Skills:
• Experience as a second language learner
• Organization and administrative skills
• Attention to detail
• Excellent communication skills, especially with diverse communities
• Advanced computer skills including MS Office programs such as Teams, SharePoint, Word, Outlook, Excel, and other applications such as CRM and databases
• Experience with learning management systems (LMS)
Preferred:
• Knowledge of a commonly taught world language at an Advanced ACTFL level 10 or higher, CEFR C1 or higher OR
• Beginner/Intermediate levels of multiple world languages

Behaviors:
• Ability to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters

Additional Information

Benefits

How to Apply

Applicants are encouraged to review all position requirements prior to applying. Salary is based on a combination of professional experience and qualifications.

For best consideration, applications should be submitted by January 6, 2021.

Applicants should apply electronically at https://hr.utk.edu/staff-positions/ 

All applicants must submit a resume with a minimum of three references. Position is open until filled.

Details

  • Date Posted: December 3, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Education
  • Salary Range: $33,508.80 - $48,276.80