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Tennessee Primary Care Association

Workforce Strategies Manager

Tennessee Primary Care Association


Job Summary

The Tennessee Primary Care Association (TPCA) is a membership association of Community Health Centers serving all populations in Tennessee regardless of their ability to pay.  TPCA places a high value on member relations.  It is a dynamic, team-oriented non-profit that provides support and technical assistance to health centers located in underserved communities.  The Workforce Strategies Manager contributes to this work by managing the Association’s workforce programs including the development of workforce training and technical assistance, advancing health center-led health professions education programs, and maintaining strategic workforce partnerships.

Job Responsibilities


The responsibilities for the Workforce Strategies Manager include developing and managing the TPCA health professions training initiatives, providing training and TA, and facilitating collaborations that result in programming that benefits health centers.

Essential Duties:

Duty 1: Manage TPCA’s Health Professions Education and Training Initiatives

  1. Demonstrate knowledge of federal and state workforce programs and initiatives and provide relevant and timely workforce information and linkages to community health centers.
  2. Develop relationships with the health professions schools/programs in Tennessee and support the development of relationships and programming that benefits health centers.
  3. Work with the Marketing and Partner Engagement Manager to develop communications that promote participation in health professions training and education as a strategy for increasing the pool of qualified applicants for health center positions.
  4. Assess the readiness of health centers to engage in health professions training programs.
  5. Use readiness assessments to plan and provide targeted T/TA to health centers that increases their readiness to participate in or expand participation in health professions training programs.
  6. Assist health centers in identifying and addressing potential barriers to establishing or expanding health professions training programs in their health centers.

Duty 2: Manage TPCA Workforce–Related Training and Technical Program Activities

  1. Develop programming that provides opportunities for health center workforce staff to develop and maintain relationships with TPCA, health center workforce staff, and other workforce programs in the State.
  2. Engage in a formal ongoing assessment of health center needs and develop training and TA to address identified needs.
  3. Develop and maintain strategic partnerships with State workforce organizations to increase the channels of information and support available to community health centers.
  4. Provide health centers with current and accurate workforce information using the most appropriate form of communication (workforce listserv, mass communication, workforce website page, etc.).
  5. Assess health centers’ need for a PCA-managed career center and determine next steps based on findings.
  6. Manage the completion of a health center compensation and benefits survey and report every three years.  
  7. Develop, implement, and manage the workforce evaluation plan.
  8. Document all workforce activities as required by TPCA and complete the workforce components of reports to funders.  

Duty 3: Develop Stakeholder Partnerships and Collaborations in Workforce Development

  1. Develop and maintain relationships with Tennessee workforce partners and identify opportunities to collaborate on workforce activities that will benefit health centers.
  2. Develop and maintain relationships with the relevant HRSA-funded National Training and TA Providers (NTTAPs) and participate on the PCA Workforce Learning Team, and other collaborative learning or advisory groups.
  3. Participate in state and national meetings as requested by the Program Manager.
  4. Participate on state workforce advisory groups to address the workforce needs of health centers.
  5. Identify, vet, and maintain a list of workforce vendors and consultants to share with health centers.
  6. Present at partnered-sponsored conferences, workshops, and meetings when appropriate.

Duty 4:  Support TPCA Team Work by Supporting TPCA Policies, Procedures, and Participating in Staff Activities

  1. Maintain knowledge of TPCA policies and procedures.
  2. Participate in TPCA staff huddles, staff meetings and pertinent conferences and meetings.
  3. Complete TPCA-related forms and activities such as timesheets/activity reporting, leave requests, and travel forms, including travel authorizations, expense reports and documentation within the timeframes set in TPCA procedures.
  4. Provide staff support at Association sponsored events.
  5. Perform other tasks and duties as identified by the immediate supervisor.



Minimum Qualifications:

  • Bachelor’s Degree in healthcare administration, public health, social work or related field, Master’s preferred. 
  • At least five years’ experience with increasing responsibility in a professional setting, with at least two of the five years in a health-related setting.
  • At least three years of experience in a role responsible for workforce development (placing or precepting health professions students/graduates), workforce recruitment and retention, or a related area.

Knowledge, Skills, and Abilities:

  • Ability to work with minimal supervision and maximum accountability, organize multiple tasks and meet deadlines.
  • Ability to manage several projects concurrently and adapt to changes in project requirements and/or the work environment.
  • Ability to work collaboratively within a team.
  • Ability to communicate and work effectively with other staff, members, community-based organizations, health center staff, customer/client groups, and the media.
  • Awareness of the needs of medically underserved populations, demonstrates cultural competence, and shows interest in learning about community-based primary health care systems.
  • A knowledge and understanding of workforce development.  
  • Excellent computer skills, particularly with software in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
  • Must have excellent written and verbal communication skills.
  • Professional demeanor.
  • Fluency in written and spoken English.

Work Environment (includes physical requirements):

  • Office environment.
  • Prolonged sitting, use of computer, monitor, and keyboard; occasionally lifting of lightweight boxes.
  • Travel to health centers, local travel, and some national travel.

Additional Information


TPCA offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays, paid medical, dental and life insurance, paid long-term disability insurance, and participation in a 403(b) retirement plan.  In addition, TPCA offers elective participation in employee-paid benefits including Flexible Spending Account, Dependent Care Savings Account, vision insurance, and AFLAC insurance options.

It is the policy of TPCA that all applicants are entitled to equal employment opportunity regardless of race, national origin, religion, age, sex (including pregnancy or related medical conditions), gender identity or expression, sexual orientation, disability, genetic condition, marital status, or veteran status (past, present, or future service in the Uniformed Services of the United States), or other protected characteristics or identity as required by local, state, and federal law.

This position will be supported in part by grant funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). 

How to Apply

Contact Information and Procedure:

Interested candidates should apply by submitting their application in TPCA’s online application system by October 29, 2020.  Apply here.

The position will remain open until filled by an excellent candidate. No email applications or applications in any other system will be accepted; no telephone inquiries, please.

Tennessee Primary Care Association
710 Spence Lane
Nashville, TN 37217


  • Date Posted: September 29, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Salary Range: $47,520 - $71,280
  • Working Hours: 40 hrs/wk