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Second Harvest Food Bank of Middle TN

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Volunteer Engagement Coordinator (Part-Time)

Second Harvest Food Bank of Middle TN


Job Summary

Greets, trains, motivates and manages volunteers responsible for food-sorting activities in a warehouse environment.  Ensures volunteer satisfaction by engaging with individuals and groups throughout the project.

Job Responsibilities

  1. Leads volunteer groups through food sorting, repackaging and assembly projects.
    1. Provides training for food safety, warehouse safety and food sorting requirements.
    2. Motivates and supervises volunteers.
    3. Provides tours of the facility.
    4. Educates volunteers on organization mission and upcoming events and campaigns.
    5. Assigns volunteers to work with other departments, as requested.
    6. Occasionally, manages volunteers at off-site fundraisers and food drives.
  1. Maintains and manages a list of project needs.  Including identifying grocery rescue food, food drive food, recalls and special projects.
    1. Ensures that projects are completed in a timely manner by meeting dock-to-box goals for each food-sorting category.
    1. Processes and re-sorts all recalled product in a timely manner.

  1. Ensures accurate inventory control for the department.
    1. Follows all inventory control procedures required for transferring product.
    2. Scans and labels all completed pallets.
    3. Reports the status of inventory production in daily reports.
    4. Works with the inventory control department to correct discrepancies.

  1. Communicates with the operations department each day to coordinate the movement of palletized food and needed supplies in and out of the sorting areas.
    1. Completes pallet drop request forms.

Other duties as assigned.

Reports to:         Lead Volunteer Engagement Coordinator.


Yes: Supervises volunteers.



  • Tuesday and Thursday evenings weekly (4:30 – 8:30 PM) as well as alternating Friday and Saturday each week (7:30 AM – 4:30 PM). One week would be a schedule of Tuesday, Thursday and Friday. Then the next week would be a schedule of Tuesday, Thursday and Saturday.
  • Nights and Saturdays are required, with other schedule flexibility as needed.
  • On occasion, other hours may be necessary outside of normal working hours (e.g., disaster response, community events, etc).


  • 5% travel required to offsite volunteer events.
  • Routine travel is required within the service area; occasional travel for overnight trainings may be necessary.
  • Current driver’s license required; copy of current auto insurance; and clean MVR required.


Education:          H.S. Diploma/GED required; Bachelor’s Degree in related areas preferred.

Experience:        2- 4 years of related experience and/or training.

Skills & Capabilities:

  • Ability to organize, coordinate, and direct projects.
  • Strong oral and written communication abilities.
  • Strong customer service and interpersonal skills.

Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organization’s discretion.

Additional Information


Part-time employment with Second Harvest food bank is not benefits eligible.

How to Apply

There are three main ways to apply for employment with Second Harvest Food Bank:

  1. Apply online through this link: You’ll be able to upload your resume and cover letter from the website as well.
  2. Email your resume and cover letter to
  3. Visit in-person to complete the physical application and leave any other materials that you’d like: 331 Great Circle Road, Nashville, TN 37228.


  • Date Posted: September 28, 2020
  • Type: Part-Time
  • Job Function: Communications / Marketing / PR
  • Service Area: Social / Human Services
  • Working Hours: See job responsibilities section