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CASA of Dickson County

Volunteer Coordinator

CASA of Dickson County


Job Summary

General Description:  The Volunteer Coordinator’s primary responsibility is to directly oversee the Volunteer Supervisor, and to assist the Executive Director.  The Volunteer Coordinator will be supervising in accordance with CASA’s values, policies, and standards.

Job Responsibilities

Program Responsibilities:

  • Reviews all new cases and assign volunteers based on set criteria
  • Maintain at least a monthly contact with each assigned volunteer
  • Promote interagency cooperation among local agencies who serve abused and neglected children and their families
  • Ensure appropriate communication between CASA and court personnel, child welfare agencies, and the legal community
  • Ensure that the CASA of Dickson County adheres to any requirement set forth through contractual agreements with granting agencies, such as Tennessee CASA, National CASA, and VOCA
  • Conduct annual evaluations for assigned CASA volunteers
  • Provide narrative and statistical reports as needed for grant reporting, grant requests, agency publications and other similar needs to the Executive Director
  • Supervise and evaluate the part-time CASA Volunteer Supervisor and provide input to the Executive Director as requested
  • Review/Edit monthly hearing reports of assigned CASA volunteer
  • Monitor and report volunteer advocates concerns to the Executive Director
  • Ensure CASA representation at all staffing, court hearings and other case related meetings

Case Responsibilities

  • Serves as the primary case supervisor for volunteers in the following capacity:
  • Supervise and support volunteers according to volunteer plan
  • Maintain up-to-date case files in CASA Manager
  • Assist volunteers to develop case plans and present in monthly staff meeting
  • Appear for volunteers at court dates, hearings and meetings
  • Maintain schedule of all court dates, and review, file and deliver court reports in a timely matter
  • Evaluate volunteers

Additional Duties

  • Complete 30 hours of Volunteer Training upon hire
  • Take 12 hours of continuing education classes annually
  • Participate in continuing education opportunities relevant to this position
  • Attend national, regional, and state conferences and meetings as assigned
  • Some out of town travel and evening and weekend are required
  • Plan and staff events for recruiting volunteers
  • Other duties as assigned by Executive Director


  • Bachelor’s Degree in communications, Human Services, Criminal Justice, or Social Work- related field or (4) years equivalent combination of training and experience.
  • A basic understanding of the dynamics of child abuse and neglect including the ability to manage sensitive information and maintain confidentiality
  • Able to work a flexible schedule

Additional Information


Vacation days

Sick days

How to Apply

Email resume and cover letter to executivedirector@casadicksoncounty.org


  • Date Posted: April 16, 2021
  • Type: Full-Time
  • Job Function: Human Resources
  • Service Area: Government
  • Start Date: 05/17/2021
  • Salary Range: $30,000 - $34,000
  • Working Hours: 40 hrs/wk