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Cumberland Heights

Vocational Services Specialist

Cumberland Heights


Job Summary

The Vocational Services (VS) Specialist supports Cumberland Heights’ mission of transforming lives, providing hope and healing to people and their families affected by the disease of addiction.

The VS Specialist serves as an expert internal and external clinical consultant for patients, families, referents, employers, and professional licensure boards/assistance programs, as well as for internal Cumberland Heights’ staff members. Duties span the continuum of care, ranging from facilitating admission through assistance with case management and service coordination, provision of direct clinical services, continuing care planning. In addition, this position represents these services at select industry conferences and other Business Development Functions.

Job Responsibilities


1. Facilitates a smooth admission process for patients with special vocation needs by serving as a resource for regional outreach coordinators and admissions staff, including conversations with patients, families, referents, and professional boards/assistance programs as needed; assists admissions team with placement of those patients found inappropriate for Cumberland Heights’ services
2. Meets with the patient with specialty vocational needs
o Initially to introduce self and role
o As part of clinical treatment team to present a course of treatment recommendation as needed
o To intervene and support in patient crises, including, but not limited to threat of AMA, presentation of recovery support plans, etc.
o To facilitate communication with referent and/or board/professional assistance program, as well as family and other healthcare providers, including continuing care planning, as needed

3.   The vocational Services Specialist is responsible for all case-management needs of the patient in collaboration with the clinical team,  e.g. practice needs, referent communication needs, board/professional assistance program requirements, employer requirements, medical and counseling/therapist needs , step-down program referrals, vocational and legal needs,  family referral needs. All admission, treatment and discharge needs will be in a responsive, timely and accurate manner.

4. Provides direct clinical services as needed, according to scope of practice allowed by education and licensure, including, but not limited to psycho-education and counseling, particularly in the area of vocational specialty needs;
5. Assesses the specific vocational continuing care needs (e.g. practice needs, referent communication needs, board/professional assistance program requirements, employer requirements) of the patient transitioning in the next level of care and collaborates with the assigned case manager, primary counselor, and treatment team to meet these needs in a responsive, timely, and accurate manner;
6. Participates in clinical team meetings, including treatment plan reviews as schedule allows;
7. Documents pertinent clinical information into the patient record;
8. Represents VS to individuals, as well as small/large groups, in a variety of informal and formal settings
9. Ensures that a welcoming, safe, and healing environment is maintained for each patient and family thorough the continuum of care.
10. Recommends ways to improve the quality and delivery of services
11. Maintains confidentiality of company and patient information



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They will demonstrate leadership skills within the department, provide a role model for quality patient care and show initiative in problem solving and maintaining a professional work environment. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Master’s Degree in Counseling or related field, RN, or LADAC required, with LPC-MHSP, LCSW or equivalency preferred. Minimum of three (3) years of addiction treatment related experience with one (1) year of age/population specific experience strongly preferred

Knowledge of addiction and treatment options, including thorough familiarity with Twelve Step philosophy with ability to teach and model same; knowledge of and ability to apply information specific to those patients with specialty vocational needs, including working with licensure boards, professional assistance programs, and related employers and referents; proven team player with demonstrated ability to communicate effectively verbally and in writing, including the ability to present to small/large groups; excellent analytical and problem solving skills, including the ability to manage multiple priorities; working knowledge of Microsoft Office products, as well as the ability to learn and utilize EMR and related software; ability to remain calm in a crisis, deescalating persons and situations in a manner that supports a therapeutic alliance; HWC certified or eligible; ability to lift 30 lbs; ability push/pull 75 lbs; ability to speak, hear, see, sit, walk and stand; ability to speak, read, and write in English; if recovering, one year of abstinence required and five years strongly preferred.

Position is generally in an office setting on a behavioral healthcare campus that involves everyday risks or discomforts, requiring normal safety precautions; however, some travel, both locally and nationally, is required. Position requires frequent contact with people in crisis, including those who are chemically impaired and/or volatile and may require additional safety precautions. Position is subject to varying hours, including phone calls outside of business hours, as well as occasional weekend work.

Additional Information


Discussed during interview.

How to Apply

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  • Date Posted: July 23, 2021
  • Type: Full-Time
  • Job Function: Clinician
  • Service Area: Health (Physical, Mental)