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Dismas House of Nashville

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Vice President of Operations

Dismas House of Nashville


Job Summary

Working from the Nashville headquarters and reporting to the CEO, the incoming VP of Operations is responsible for overseeing the day-to-day operation of Dismas to support the growth of the organization and the consistent delivery of services for residents and staff.  

Job Responsibilities


  • Direct and oversee development of Policies and Procedures as it relates to resident and staff activities.
  • Manage the operations and programming budget.
  • Manage development and use of data management systems.
  • Work cooperatively with CEO, VP of Programs and VP of Development to develop strategic plans for the organization.


  • Oversight of Faculties Manager and operations including daily function of the building, technology/communications, security and security staff, housekeeping, linen service, landscaping, routine maintenance, repairs, and inspections.
  • Oversight of kitchen facilities including supervision of Kitchen Manager, kitchen operations, budget management, health compliance, and use of space.
  • Coordination of in-house work of residents with VP of Programs.
  • Manage use of space for residents, and of criteria for eternal rentals or programs on premises.
  • Manage housing rental applications and agreements.


  • Oversight of all admissions operations, including intake, initial room assignment, and discharge in coordination with Case Management.
  • Maintains productive working relationships with TDOC and state agencies.
  • Provides regular reporting of admissions activity and residency metrics.


  • Oversight of Volunteer Manager and volunteer engagement, including policy and procedure, tracking and reporting.


  • Evaluate and manage development of new programming which benefits residents and/or increases revenue.


  • Oversight and scheduling usage of the Dismas van for transportation of the residents.


  • Bachelor’s Degree from an accredited college or university; Master’s Degree preferred.
  • Proven track record of being the operator of a residential program with a minimum of seven years and progressively responsible leadership.
  • Experience working with volunteers, volunteer leadership, and program staff
  • Must possess a high level of integrity with a proven ability to establish trust-based relationships regarding ongoing, mutually beneficial partnerships.
  • Able to work autonomously while achieving high impact results.
  • Propensity to work with high energy, a high degree of initiative and from a positive perspective while maintaining flexibility and attention to detail.
  • An ability to work effectively as part of a team and an interest in building a strong organizational culture.
  • Excel in organizational leadership abilities, including increasing efficiencies around systems, procedures and protocols.
  • Be versatile in interacting and communicating effectively with everyone from an client to a Board Member.
  • Strong public presentation skills and a capacity to communicate effectively to the press, board, committees, staff, volunteers, and the public in a concise, focused and convincing manner.

Additional Information


Compensation for the VP of Operations includes a competitive nonprofit base salary commensurate with experience, a performance-based incentive package and a package of employee and health benefits.

How to Apply

Please email your cover letter and resume to


  • Date Posted: February 18, 2020
  • Type: Full-Time
  • Job Function: Executive Leadership
  • Service Area: Social / Human Services
  • Start Date: 04/06/2020
  • Salary Range: $75,000 to $85,000
  • Working Hours: 40hrs/wk; M-F, 9:00 - 5:00pm