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St. Luke's Community House

Temporary Community Programs and Office Coordinator

St. Luke's Community House

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Job Summary

Position Summary

Reporting to the Community Programs Supervisor, the Temporary Community Programs & Office Coordinator ensures the smooth functioning of St. Luke’s front office, as well as assisting in providing quality programming to the St. Luke’s community, which includes partners, seniors, adults, and families.

Job Responsibilities

Position Responsibilities 

Programs and Administrative Duties:

  • Fulfills the role of “VP of First Impressions” by exhibiting the values, vision, and mission of St. Luke’s through customer service.
  • Follows Second Harvest and St. Luke’s protocol for filling food boxes, including maintaining the client database and keeping paper records of food boxes. Keeps the food bank area clean and orderly. 
  • Assists with coordination and execution of VITA program.
  • Maintaining all paperwork, records, and entering information into the databases for up-to-date and accurate documentation on all community programs. Helps identify clients for the Family Collective program and supports the Family Empowerment Program as needed. 
  • Maintains cleanliness of shared areas including, but not limited to, the Living Room, Kitchen, and Copy Room.
  • Open, sort and distribute incoming mail and packages. 
  • Manges the organization’s switchboard and directs calls appropriately. Screens visitors and directs them to the appropriate staff
  • Acts as a resource to clients by maintaining resource materials and making referrals to other community agencies. 
  • Responsible for collecting face to face payments from clients/customers. 
  • Provides administrative support to community programs, including signing clients in and checking their paperwork, and assists with distribution of program items to the community.

Additional Responsibilities

  • Greets, encourages, and assists clients as they seek assistance from St. Luke’s and/or our partner agencies.
  • Participates and assists with all special events. 
  • Performs special projects as requested.
  • Adheres to the policies and procedures of St. Luke’s Community House. 

Performs other duties as assigned. 

Qualifications

Minimum Requirements 

Education and Experience

  • High school diploma required.
  • Computer Knowledge required.
  • Excellent customer service and telephone skills.
  • Experience working with disenfranchised populations and /or in low-income communities. 
  • Skill Competencies
  • Ability to take direction, learn quickly, adapt to consistent change, competing deadlines and priorities. 
  • Possess excellent time management skills, be well organized, ability to prioritize numerous responsibilities for timely task completion, be self-directed, be highly motivated, be energetic, be enthusiastic and be dependable. 
  • Possess a “take charge’ personality with the ability to have a good relationship with varied clientele, donors, staff, and volunteers. Ability to seek out new ways of doing things. 
  • Strong interpersonal, relationship building, and customer service skills. Engaging, enthusiastic, and energetic demeanor.
  • Strong ability to effectively interface with the public, including culturally diverse and/or low-income communities. 
  • A desire to service St. Luke’s clients, meeting their needs and St. Luke’s mission. 

Physical Requirements

  • While performing the duties of this job, the employee will be required to communicate with peers/public, clients and/or
  • Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of
  • While performing the duties of this job, the employee is required to talk, hear, sit, stand, walk, reach, climb, balance, stoop, kneel, crouch, crawl, taste, and
  • Ability to move twenty

Other Requirements

Position requires the incumbent to have a valid driver’s license, vehicle insurance and a clear driving record for the last three years. In addition, the candidate must be able to pass a drug test and have a clear background check. 

Additional Information

Benefits

St. Luke’s Community House is an equal opportunity employer.

How to Apply

To join our team, please email your resume and cover letter to jobs@stlch.org, and please include salary expectations.

Details

  • Date Posted: May 18, 2023
  • Type: Contract / Temp
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Salary Range: 15.50 to 18.50 per hour