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Martha O'Bryan Center

TAEM Childcare Navigation Specialist

Martha O'Bryan Center


Job Summary

Do you believe that all Tennessee families deserve to thrive? Do you want to be a part of a team that works collaboratively to make that vision a reality? As the backbone agency for the Tennessee Alliance for Economic Mobility (TAEM), a new public-private partnership compromised of 32 organizations, the Martha O’Bryan Center is now hiring positions that will be critical to the collaborative’s success. Through a three-year $25 million investment from the Tennessee Department of Human Services, TAEM will reimagine how to support families in moving out of poverty and into opportunity. Across 7 counties, TAEM will support 900 families in moving beyond the benefits cliff—the point when families abruptly lose their benefits due to often nominal increases in income (think: just a few dollars more per hour), which leaves families worse off financially when they increase their income. In making the most fiscally responsible decision for their families, many limit their potential by not pursuing increased earnings or education in response. Through an innovative transitional benefit, financial counseling, family-centered coaching, wrap-around supports, and equitable access to employment and education pathways, TAEM will demonstrate a new way forward for the Tennessee safety net, thus creating a scalable statewide solution that incentivizes employment and increases family self-sufficiency.


About The Martha O’Bryan Center

Martha O’Bryan Center (MOBC) is an anti-poverty non-profit organization with longstanding history and deep community roots, grounded in tradition and strengthened by innovation.  Founded in 1894 when Miss O’Bryan organized the Gleaners Society at First Presbyterian Church to support impoverished North Nashville residents, Martha O’Bryan Center has operated from the heart of Cayce Place – Nashville’s most distressed community – since 1948.  This is where we continue in service, partnering with Cayce Place families to open doors of hope and possibility, create a culture of attainment, and positively shape future generations.  Martha O’Bryan Center serves 12,000 people annually with its programs in early learning, parent empowerment, youth development, adult education, food security, crisis counseling and public charter schools East End Prep and Explore! Community School.


Job Responsibilities

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

Position Summary

The TAEM Childcare Navigation Specialist serves as navigators’ primary childcare contact and resource for childcare, aftershool, and summer care navigation supports. This is a full time, regular position, located at the Martha O’Bryan Center. This position reports to the TAEM Capacity Building Senior Manager.


Essential Duties and Responsibilities


Essential duties and responsibilities include the following. Other duties may be assigned.

  • Works closely with and advises county-level navigators and families in best practices related to:
    • Accompanying families seeking to enroll in childcare & assisting with paperwork and benefit registration. 
    • Identifying available or alternative childcare options; providing information on at-home care; assisting with accessing Families First, Head Start, Smart Steps, and other appropriate childcare supports.
    • Care Coordination sessions, helping provide content level expertise. 
  • Prepares marketing materials, conducts presentations, and actively makes effort to seek out and to maintain meaningful relationships with known and prospective childcare, after school, and summer camp providers.
  • Creates, updates, and communicates a list of available affordable county-level childcare opportunities at least once per week.
  • Provides small group, virtual, and one-on-one programming to educate participants on nontraditional childcare supports and solutions.
  • Works at county-level to participate in preexisting or create new collaborative efforts to build awareness, increase funding and capacity, and leverage greater resources toward affordable childcare. 
  • Chairs/co-chairs the Childcare Working Group


The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

  • Bachelor’s degree in human or social services, education, or related field.
  • Two or more years of experience working with families and young children.
  • Non-profit experience and training in trauma-informed care, family-centered coaching, conscious discipline, and ACES preferred.


The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.


Knowledge and Abilities:

  • Passion for working with people.
  • Enjoys working with children.
  • Ability to work in a chaotic environment.
  • Knowledge of inner-city human services needs and methods of delivery.
  • Strong interpersonal skills; excellent customer service skills.
  • Builds and maintains positive relationships with internal and external constituents.
  • Maintains credibility through sincerity, honesty, and discretion
  • Strong project management skills.
  • Ability to communicate complex ideas.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Maintains a high level of confidentiality regarding sensitive information.
  • Documents regularly, thoroughly, accurately, and completely.
  • High level of detail and accuracy.
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
  • Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.


Special Demands:

The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

  • Regular regional travel within Middle Tennessee (up to 60%).

Additional Information


This position is benefits eligible.


How to Apply

Click HERE to apply.


  • Date Posted: June 24, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Community Development
  • Salary Range: $50,000 - $60,000