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Open Table Nashville

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Street Outreach and Resource Navigator

Open Table Nashville


Job Summary

OTN’s Street Outreach & Resource Navigator for East Nashville will utilize evidence based practices to build relationships with people experiencing homelessness and help them navigate and obtain resources, services, and housing.

Job Responsibilities

  • Making contact and building relationships with people experiencing homelessness on the east side of Nashville while providing resources, referrals, and outreach support
  • Creatively networking resources to open up opportunities for housing and other critical services
  • Navigating complex social services with people so they can obtain needed resources like identification documents, healthcare, food assistance, transportation, housing, and other needed services and supplies
  • Staying up-to-date on encampments on the East side and visiting them regularly
  • Serving as a Housing Navigator to help people move from the streets to permanent housing
  • Attending weekly staff and outreach meetings and relevant community meetings 
  • Serving as the lead person for Winter Canvassing efforts on the East side which will involve working some evenings (instead of daytime hours) in the winter months 
  • Collaborate with partner organizations and faith communities in East Nashville, Inglewood, and Madison
  • Transporting people as needed 
  • Inputting and managing information in OTN’s databases and other databases that are required for some housing assistance (like HMIS)
  • Assisting with other staff tasks like rotating office chores, contributions to social media content, occasional help with fundraising efforts, engagement with volunteers and supporters, and a general spirit of teamwork and collaboration


  • Bachelor’s or Master’s degree in related field AND two years of direct service with people experiencing homelessness and poverty OR any equivalent combination of experience/education from which comparable knowledge, skills and abilities have been gained
  • Alignment with OTN’s Mission Statement and Core Values
  • Valid driver’s license and insured vehicle
  • Experience in homeless outreach or homeless services and/or case management in a related field
  • Demonstrated compassion for people who have experienced trauma, discrimination, and oppression and who struggle with intensive mental and physical health needs, addiction, and behavioral health issues
  • Knowledge of (or willingness to be trained in) evidence based practices including Trauma-Informed Care and Motivational Interviewing
  • Willingness to embrace and journey alongside people from all walks of life in an interfaith setting
  • Proficiency in written, verbal, and interpersonal communication
  • Proficiency in basic computer skills and data tracking and management systems 
  • Self motivated and organized  
  • Dedication to working for justice
  • Detail-oriented 
  • Ability to collaborate well with others and be a strong team player
  • Guiding care and concern for the unity and well-being of OTN

Additional Information


OTN offers a monthly health insurance stipend.

How to Apply

Please email a cover letter and resume to our Executive Assistant, Allie Wallace, via email at


  • Date Posted: February 11, 2020
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Housing
  • Salary Range: 36,000
  • Working Hours: 40 hrs/wk