Site Manager

Collaborate with centralized staff to lead site in implementing PCN Mission and Core Values 

Report consistently to Program Director and Executive Director 

Manage Site Programming Budget 

Manage any site related events in collaboration with staff around volunteer and supply needs  

Build strong relationships with clients to point them toward hope and stability 

Oversee and complete client interim and long-term enrollment process through meetings, assessments, and documentation with proper forms, whether directly or with Connectors. 

Collaborate with Program Director and Outreach & Intake Coordinator for active outreach and to follow up with prospective clients regularly 

Ensure program participants are met with twice a month to check in, provide assistance, review their budget, set goals, assess progress, address challenges, and encourage and pray with them. 

Ensure clients are connected to resources including housing, living wage employment, transportation, healthy family life, spiritual formation, mentorship and more 

Input client information, status, goals, and achievements into PCN client care database 

Collaborate with Outreach & Intake Coordinator and Program Director to refer clients to partner organizations when appropriate, including coordinating services for addiction treatment and mental healthcare 

Bring updates about client progress and challenges to Program Director at weekly meetings, or sooner if urgent 

Work with the Program Director to provide leads on employment connections for clients and ensure clients are aware of openings with our partner employers 

Participate in occasional outreach to develop relationships with potential clients and volunteers 

Assist in interviewing and training of new Connectors – volunteers who are trained and certified to do connection management with PCN clients. 

Ensure Connectors have tools, resources, and relationships needed to serve clients well and contribute to their development in the program. 

Supervise and support Connectors by meeting to review and assess client goals, progress, and setbacks and advise on next steps and ensure PCN values are implemented effectively.  

Secure client enrollment and assignment in classes 

Oversee the logistics of space setup and classroom materials for educational programming – print out policies for the first day, provide sign-in sheets, ensure physical spaces are set up with tables, pens, flip charts, post-it notes, and signs to direct to classes 

Support volunteer facilitators through reinforcing classroom code of conduct; address issues that arise through direct conversation and removal from class if necessary 

Communicate with facilitators and allies about questions or concerns related to programming 

Track class attendance consistently and address issues as they arise including warnings and removal from class 

Communicate and plan for volunteer needs with the Volunteer Department for meals, childcare, allies, facilitators, and more 

Attend trainings to further knowledge base and to become certified to teach classes periodically 

Collaborate with Communications Manager, providing testimonies and stories of success. 

Collaborate with Development Director in fostering and maintaining supporting partnerships – individuals, churches, and organizations 

Participate in Fundraisers 

Attend regular staff meetings and connection management meetings  

Collaborate with staff at Poverty 101 events, Ally Equipping Sessions, and at programming to communicate the PCN mission and to help volunteers understand poverty alleviation.  

Foster a spirit of collaboration with volunteers by empowering and encouraging them as they build relationships with clients 

Additional duties, as assigned 

Passionate about Christian ministry to the under-served and in full agreement with PCN’s mission and core values 

Bachelor’s degree preferred 

Excellent verbal and written communication 

Servant heart 

Experience with case management is preferred