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Tennessee Respite Coalition

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Respite Voucher Program Coordinator

Tennessee Respite Coalition

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Job Summary

This full-time position coordinates our Respite Voucher Program, which provides caregivers with respite vouchers to support them in their caregiving duties.  To be successful in this position, a candidate must be detail-oriented, reliable, collaborative, extremely organized and self-motivated.  Due to the COVID-19 pandemic, the Respite Voucher Program Coordinator currently works remotely, except for occasional in-person meetings in our Mt Juliet office.  This position does entail occasional travel, though no more than once or twice a month and generally not overnight.

Job Responsibilities

  • Help answer helpline
  • Use Salesforce software to input and track respite vouchers
  • Collect vouchers and ensure that all information is filled out correctly
  • Assist with the preparation and mailing of voucher checks
  • Answering calls and emails that come into the TRC office inquiring about the Respite Voucher program.
  • Coordinate a Caregiver Appreciation event annually in November
  • Educate and increase awareness of TRC services through presentations, networking and other opportunities
  • Complete required reports on program activities
  • Assist with off-site events
  • Other duties as assigned

Qualifications

  • Experience working with families involved in caregiving/parenting situations (personal involvement in caregiving considered)
  • High School Diploma required.  Bachelors degree preferred
  • EXTREMELY ORGANIZED
  • Ability to work independently
  • Strong communication skills (written and verbal)
  • Detail oriented
  • Ability to multi-task
  • Excellent customer service skills
  • Ability to empathize with families in stressful situations
  • Effective time management skills
  • Promptness and dependability
  • Ability to follow oral or written directions

Additional Information

Benefits

  • Health and dental insurance
  • Retirement plan
  • Opportunities for professional growth
  • Office culture that supports and encourages wellness and work/life balance

How to Apply

Email a resume and cover letter to info@tnrespite.org

Details

  • Date Posted: December 15, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Children / Youth
  • Start Date: 01/04/2021
  • Salary Range: 30,000 - 40,000
  • Working Hours: M-F, 8:00am - 5:00pm