Respite Voucher Program Coordinator
Tennessee Respite Coalition
Job Summary
This full-time position coordinates our Respite Voucher Program, which provides caregivers with respite vouchers to support them in their caregiving duties. To be successful in this position, a candidate must be detail-oriented, reliable, collaborative, extremely organized and self-motivated. Due to the COVID-19 pandemic, the Respite Voucher Program Coordinator currently works remotely, except for occasional in-person meetings in our Mt Juliet office. This position does entail occasional travel, though no more than once or twice a month and generally not overnight.
Job Responsibilities
- Help answer helpline
- Use Salesforce software to input and track respite vouchers
- Collect vouchers and ensure that all information is filled out correctly
- Assist with the preparation and mailing of voucher checks
- Answering calls and emails that come into the TRC office inquiring about the Respite Voucher program.
- Coordinate a Caregiver Appreciation event annually in November
- Educate and increase awareness of TRC services through presentations, networking and other opportunities
- Complete required reports on program activities
- Assist with off-site events
- Other duties as assigned
Qualifications
- Experience working with families involved in caregiving/parenting situations (personal involvement in caregiving considered)
- High School Diploma required. Bachelors degree preferred
- EXTREMELY ORGANIZED
- Ability to work independently
- Strong communication skills (written and verbal)
- Detail oriented
- Ability to multi-task
- Excellent customer service skills
- Ability to empathize with families in stressful situations
- Effective time management skills
- Promptness and dependability
- Ability to follow oral or written directions
Additional Information
Benefits
- Health and dental insurance
- Retirement plan
- Opportunities for professional growth
- Office culture that supports and encourages wellness and work/life balance
How to Apply
Email a resume and cover letter to info@tnrespite.org
Details
- Date Posted: December 15, 2020
- Type: Full-Time
- Job Function: Programs and Service Delivery
- Service Area: Children / Youth
- Start Date: 01/04/2021
- Salary Range: 30,000 - 40,000
- Working Hours: M-F, 8:00am - 5:00pm