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Nashville International Center for Empowerment

Resettlement and Placement Caseworker

Nashville International Center for Empowerment


Job Summary

Nashville International Center for Empowerment (NICE), established in 2005, is a nonprofit 501 (c) 3 community base organization dedicated to ensure refugees and immigrants achieve their full potentials now and for generations to come. The R&P Caseworker will report to the R&P Program Manager. The R&P Caseworker will primarily support newly arriving refugees.  The R&P Caseworker will help refugees obtain the resources and life skills to become self-sufficient and achieve sustained social and economic wellbeing. This is a full-time 40+ hour position.

Job Responsibilities

  • Pick up arriving refugees from the airport at any time of day
  • Assist refugees in enrolling in social services (food stamps, social security card, ESL, DMV, etc.)
  • Assist refugees in adjusting to life in Nashville (grocery shopping, doctor’s appointments, etc.)
  • Maintain detailed case files and case notes of each individual case
  • Meet all mandated core service and paperwork deadlines and requirements
  • Effectively communicate with refugee families, staff, supervisor, donors and volunteers
  • Schedule and lead apartment set ups – ability to lift and move heavy items repeatedly
  • Support Resettlement program and fellow R&P caseworkers as needed
  • Attend staff and program meetings as scheduled
  • Other duties as assigned


  • Ability to work under pressure and adhere to deadlines
  • Excellent time management skills and ability to prioritize tasks
  • Strong written and oral English proficiency (attention to detail with paperwork)
  • Ability to drive a box truck and lift items over 75lbs repeatedly
  • Strong interpersonal and verbal communication skills
  • Ability to work as part of a team and independently
  • Knowledge of MS Office, working in databases, internet and email
  • Willingness to work non-traditional hours on occasion, such as nights and weekends
  • Ability to work as part of a diverse team
  • Reliable transportation
  • Previous experience working with refugees preferred but not required
  • Undergraduate degree preferred but not required
  • Candidates that can speak any of the following: Swahili, Kinyarwanda, Arabic, Dari, Spanish, Burmese or Nepali preferred but not required

Additional Information


Paid holidays, vacation and PTO, health care reimbursement and 401k

How to Apply

: Send cover letter and resume to Qualified candidates will be contacted
for an interview. No calls or emails. Applications without requested
information will not be considered.


Nashville International Center for Empowerment does not and shall not discriminate on the basis of race, ethnicity, color, religion (creed), gender, gender identity/expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.


  • Date Posted: September 10, 2021
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Community Development
  • Salary Range: 35,000 - 37,000
  • Working Hours: 40 hrs/week