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Catholic Charities of TN

Refugee Career Pathways Program Coordinator

Catholic Charities of TN


Job Summary

The Tennessee Office of Refugees is looking for a Refugee Career Pathways Program Coordinator. The primary function of this position is responsibility for the overall administration of the Refugee Career Pathways (RCP) program including the implementation of a work plan in collaboration with educational partners; coordination and collaboration with subgrantee staff, workforce development resources, and financial assistance providers; gathering and reporting data and outcome information; and ensuring compliance with all program guidelines and reporting requirements.

Job Responsibilities

  • Providing technical assistance and training to subgrantee staff on participant eligibility, and RCP program enrollment, and disseminating best practices.
  • Monitoring enrollment procedures and service delivery statewide to ensure compliance with established policies and procedures, and required program components.
  • Assisting in evaluating the RCP program statewide and suggesting changes to program design and structure.
  • Preparing semi-annual and as-needed reports as requested.
  • Promoting coordination and planning among refugee service providers and resettlement agencies to ensure the most effective provision of career development services to refugees in Tennessee.
  • Developing and maintaining statewide RCP-specific materials including programmatic policies and procedures, specialized curriculum, and direct financial assistance documentation.
  • Assisting in the development and implementation of statewide RCP data collection and reporting systems.
  • Serving as the primary contact for the provision of RCP services in the state.
  • Supporting the development of guidance and implementation of systems for direct assistance payments and documentation.
  • Maintaining accurate client and program records regarding service provided according to Agency guidelines, using the Agency database and within the Agency timeframe.
  • Actively participating in supervision sessions, periodic team meetings, and training.
  • Performing other duties as assigned.


Education and Experience:

  • Bachelor’s degree and four years of related work experience preferred.
  • Experience working in the fields of refugee services, workforce development and career planning, and/or vocational English instruction preferred.

Other Skills or Requirements:

  • Ability to interpret and adhere to established policies and procedures.
  • Effective in-person and virtual interpersonal and communication skills.
  • Proficiency with Microsoft Office and Salesforce applications, internet research, and a high comfort level in working with computer systems.
  • Exercise good judgment, courtesy, and tact in dealing with the public, and in giving and obtaining information.
  • Knowledge of and the ability to adhere to confidentiality standards.
  • Ability to focus on details and ensure accuracy in reporting and giving information.
  • Ability to establish priorities while working on multiple projects.
  • Cordial in working under pressure and meeting deadlines.
  • Ability to follow tasks through to completion.
  • Able to work well both independently and as part of a team.
  • Valid driver’s license and ability to travel out of town (in-state) as needed.
  • Knowledge of the field of refugee resettlement and/or career pathways development is helpful.

Additional Information


  • Paid time off and thirteen (13) paid holidays.
  • 403B plan with company match.
  • Pension plan paid by the agency.
  • Health insurance, vision, and dental coverage.
  • Employee Assistance Program & Wellness support.
  • Voluntary benefits.

How to Apply

Qualified candidates should send a resume and a cover letter detailing interest, desired salary, and available start date to: 

Catholic Charities of Tennessee is an equal-opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Satisfactory completion of a background and reference check is required.


  • Date Posted: August 20, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Working Hours: 37.5 hrs./wk.