Congratulations to the 2021 Salute to Excellence finalists!

Park Center

Recovery Support Coordinator II

Park Center


Job Summary

This position is an advanced practitioner of recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.

Job Responsibilities

  1. Member Support Duties:
    1. Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.
    2. Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.
    3. Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.
    4. Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.
    5. Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.
    6. Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.
    7. Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.
    8. Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.
  1. Public/Staff Relations:
    1. Communicate with internal and external partners utilizing telephone, email, and chat.
    2. Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.
    3. Develop effective working relationships with human services organizations.
  1. Value cultural competence and diversity
    1. Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
    2. Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.
  1.   Other duties as member of the Permanent Supportive Housing team:
    1. Attend all staff and supervision meetings.
    2. Assist with program events and outings.
    3. Participate in on-call rotation.
    4. Maintain schedule flexibility in the event of after-hours responsibilities.
    5. Maintain good attendance and informs supervisor in advance of time off.
    6. Complete Relias Learning courses by deadline.
    7. Follow all Personnel Policies and uphold Park Center’s Code of Ethics.
    8. Perform all other duties assigned.


  • Modified remote work available for this position, shared workstation in office.
  • Able to operate with many distractions.
  • Routine office environment.
  • Able/willing to use vehicle to transport members.
  • Able/willing to operate a large van/bus to transport clients.


  • Able to sit for long periods of time.
  • Able to move or lift over ten pounds.


  • Must have at least 3 years’ experience working in a human services field.
  • Able to demonstrate strong recovery support competencies and ethical behaviors.
  • Must have proven written and verbal communication skills and computer literacy.
  • Bachelor’s degree in a human services field required, Social Work preferred (BSW).
  • Master’s degree in a human services field preferred, Social Work preferred (MSW).
  • Must have a valid Tennessee Driver’s License.
  • Must be able to show proof of personal automobile insurance.

Additional Information


Park Center offers benefits to full-time employees.

Starting day 1 – access to begin contributing to retirement plan and PTO accrual.

Starting 1st of the month after 60 days – medical, dental, vision, and ancillary plans.

How to Apply

1. Send resume to

2. Complete application at Career’s page.


  • Date Posted: June 21, 2021
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Start Date: 07/19/2021
  • Salary Range: $20-$22/hour
  • Working Hours: Mon - Fri, 8a - 4p