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Project Connect Nashville

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Program Manager, Woodbine

Project Connect Nashville


Job Summary

Project Connect Nashville breaks the poverty cycle through relationships, resources, and education in partnership with the local church.

The Program Manager is responsible for program implementation at the PCN Woodbine location and leads the staff on site as they implement educational classes, client care, community outreach and volunteer/church engagement. The Program Manager leads and is responsible for the day to day operations of PCN programming at Woodbine and works to connect the church with the materially poor.

Job Responsibilities

Site and Staff Management

  • Lead the site staff in caring for the poor, meeting the needs of the community, and bringing the church along in the process
  • Organize, plan, and communicate all aspects of PCN programming by delegating responsibilities and managing the team
  • Manage site-specific spending and budget that includes client assistance and additional program expenses
  • Maintain relationship and communication about program scheduling and opportunities with host church, the Church at Woodbine
  • Represent the PCN Woodbine site by reporting success, progress, and challenges back to PCN HQ

Community Outreach

  • Lead the program-building process through active mission and outreach in the local community
  • Work closely with the PCN staff to understand and implement the PCN ministry model
  • Collaborate with the Connection Manager and Volunteer & Program Coordinator to plan outreach activities for individuals and families in the area as a way to connect the church to poverty and also introduce people to the work of PCN and connect them to PCN services
  • Build relationships with partner organizations to look for new opportunities to serve existing clients and to find new PCN clients
  • Secure housing partnerships in the local community
  • Build relationships with local employers to educate them about the work of Project Connect and partner with them in placing Work Life graduates into living wage jobs and addressing any issues that may arise after job placement

Educational Programming

  • Plan and execute PCN educational programming with assistance from Operations & Programming Director
  • Actively recruit participants through community outreach and using PCN organizational tools
  • Secure client enrollment and assignment in classes
  • Become certified to teach all Project Connect courses
  • Engage, support, and develop volunteer teachers and allies
  • Prepare, study, and prep materials for classes when necessary
  • Oversee the logistics of space setup and classroom materials for educational programming – print out policies for the first day, track attendance through sign-up sheets, set up physical spaces with tables, pens, flip charts, post-it notes, and signs to direct to classes

Client Care

  • Oversee effective new client engagement and crisis management process – PCN is a warm, safe, and welcoming place for everyone
  • Understand the PCN model, tools, processes, and best practices for “Helping Without Hurting” and ensure they are adhered to in Woodbine
  • Ensure connection management staff meet bi-weekly with program clients to assess needs, set goals, and encourage them
  • Provide monthly reporting to PCN by ensuring Apricot is used to track client service and progress.


  • Communicate effectively with church volunteers and help the church re-think how it connects and does outreach
  • Communicate and plan for volunteer needs with the Volunteer & Program Coordinator for meals, childcare, allies, teaching, and more
  • Provide curriculum, oversight, and support to volunteer teachers
  • Manage, organize, and inspire volunteer ally participation – minister to allies
  • Encourage prospective volunteers to attend Volunteer Equipping Sessions, and participate in the planning and execution of Volunteer Equipping Sessions in cooperation with the Volunteer & Program Coordinator


  • Periodically provide the development department with client stories, pictures, and statistics to illustrate both the need for and the impact of Project Connect programming
  • Build, foster and maintain relationships with financial stake-holders including volunteers and church partners who are involved with Program Manager’s specific site
  • Participate in the Annual Spring Dinner Fundraiser


  • Attend PCN organization-wide planning meetings and client care meetings
  • Plan and lead site-specific staff meetings
  • Participate in ongoing education and training opportunities including seminars with Mission Increase Foundation
  • Additional duties, as assigned.


  • Passionate about Christian ministry to the under-served and in full agreement with PCN’s mission and core values
  • Staff supervision and leadership experience
  • Bachelor’s degree preferred
  • Excellent verbal and written communication
  • Servant heart
  • Experience with program management and program development

Additional Information


  • Paid time off – vacation, sick, and monthly sabbatical days
  • Health Insurance stipend
  • Cell phone reimbursement
  • Ministry-minded and team-oriented workplace

How to Apply

To apply, please send resume and cover letter to Zach Bevill at


  • Date Posted: October 26, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Community Development
  • Working Hours: 40 hrs/week; M-Thurs 8:30-4:30 office hours, Sunday evening classes (4 - 7 p.m.) with occasional breaks, and occasional Saturday outreach days.