Catholic Charities of TN

Program Manager – Tennessee Serves Neighbors County Expansion Program

Catholic Charities of TN


Job Summary

Catholic Charities is seeking candidates for the position of Program Manager in our Tennessee Serves Neighbors department, based at our main office located at 2806 McGavock Pike, Nashville, Tennessee, 37214. This position is 37-1/2 hours per week from 8:00 a.m. to 4:30 p.m. Monday through Friday with some flexibility required.  The Program Manager will supervise the Coordinators of the Family Resource Center in the first of the five counties to be open for client services. 

Job Responsibilities

The primary functions of the Program Manager include maintaining multi-disciplinary teams of social workers, health care providers, volunteers, and graduate level interns along with related support services to ensure family stability and long-term employment sustainability. The Program Manager must be able to multi-task and identify challenges specific to residents in their assigned counties, builds relationships with local and regional entities to create synergistic programs tailor-made for each county. They will develop and Facilitate County Community Advisory boards. The Program Manager directs a network of staff working in the assigned county locations to ensure a cohesive Catholic Charities presence in all Diocesan counties. The Program Manager is responsible for program outcomes in assigned counties and must submit timely and accurate quarterly and annual reporting as requested by the County Expansion Director allowing them to compile an overall funder report and must ensure compliance with all contract requirements.



1.  Master’s degree and three years’ management/supervisory experience in social services, public program administration, nonprofit management, case management preferred OR

2.  Bachelor’s degree and five years of management/supervisory experience in a related field

3.  Knowledge/experience in the field of social services, mental health, or services for displaced peoples

4.  Knowledge/experience in charitable benefit or social service programs for state residents, especially in Middle Tennessee

5. Must have prior experience managing 5 or more and directing staff efforts

Other Skills

1.  Superior communication skills, oral and written, as well as superior interpersonal and presentation skills

2.  Excellent computer skills, including Microsoft Office 365 and experience with database reporting system

3.  Strong relationship-building and customer service skills

5.  Detail oriented, ability to multi-task, work under pressure, and meet deadlines

6.  Exercises good judgment, discretion, integrity, and professionalism

7.  Ability to work a flexible schedule

8.  Shows initiative and works well independently with minimal supervision

9.  Ability, interest, and willingness to work with diverse staff and clients

10. Ability to prepare reports, develop grant proposals, and work within established budgets

Additional Information


Full Benefits.

How to Apply

Competitive salary with excellent benefits package.  Please apply with your resume and cover letter describing how you meet the position qualifications and include your salary requirements to Nichole Dingman at


  • Date Posted: July 30, 2021
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Salary Range: 60,000-65,000
  • Working Hours: 37.5 hrs/wk