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Project Connect Nashville

Program Manager, North Nashville

Project Connect Nashville


Job Summary

Project Connect Nashville breaks the poverty cycle through relationships, resources, education, and connection to the faith community. 

The Program Manager leads and is responsible for the day to day operations of PCN programs in North Nashville. As disaster relief and food-centric ministry phases out, the program manager will transition to overseeing all the logistics of educational programming, client care, and volunteer engagement. The program manager ensures that the efforts of the site serve the needs of the community and engages the church in the work to meet those needs – and, thus builds the Kingdom of God in the process. The Program Manager also builds relationships with other organizations in the community to recruit new clients, build partnerships, and find ways to collaborate and serve more people.    

Job Responsibilities


Community Outreach 

  • – Lead the program-building process through active mission and outreach in the local community 

  • – Work closely with the PCN staff to understand and implement the PCN ministry model 

  • – Collaborate with PCN staff to plan outreach activities for individuals and families in the area as a way to connect the church to poverty and also introduce people to the work of PCN and connect them to PCN services 

  • – Build relationships with partner organizations to look for new opportunities to serve existing clients and to find new PCN clients 

Educational Programming 

  • – Work with the Operations/Programming Director to plan and execute PCN educational programming 

  • – Actively recruit participants through community outreach and using PCN organizational tools  

  • – Secure client enrollment and assignment in classes 

  • – Become certified to teach all Project Connect courses 

  • – Engage, support, and develop volunteer teachers and allies 

  • – Prepare, study, and prep materials for classes when necessary 

  • – Oversee the logistics of space setup and classroom materials for educational programming – print out policies for the first day, track attendance through sign-up sheets, set up physical spaces with tables, pens, flip charts, post-it notes, and signs to direct to classes. 

Client Care 

  • – Build strong relationships with clients to point them toward hope and stability.  

  • – Oversee and complete client intake process including filling out proper forms, completing a needs assessment, caring for immediate needs, informing them of our program’s benefits, and praying with them – this can be done by delegation to volunteers, and/or eventually, additional staff. 

  • – Stay in touch and follow up with clients to plug them into PCN classes. 

  • – Ensure that client’s physical and mental health needs are cared for by coordinating services and/or referring to partner organizations when appropriate. 

  • – Input client information, status, goals, and achievements into PCN database. 

  • – Refer clients to partner organizations when necessary. 

  • – Participate in local outreach to develop relationships with potential clients and volunteers. 

  • – Recruit clients to join classes through networking, client referral, canvassing and flyers at key locations. 

  • – Attend trainings to further knowledge base and to become certified to teach classes periodically 


  • – Communicate effectively with church volunteers helping the church re-think how it connects and does outreach 

  • – Provide curriculum, oversight, and support to volunteer teachers with the assistance of the Operations/Programming Director 

  • – Manage, organize, and inspire volunteer ally participation – minister to allies 

  • – Participate in the planning and execution of Volunteer Equipping Sessions in cooperation with the Operations/Programming Director and Volunteer/Events Coordinator 


  • – Attend PCN organization-wide planning meetings and client care meetings 

  • – Participate in the Annual Spring Dinner Fundraiser 

  • – Participate in ongoing education and training opportunities including seminars with Mission Increase Foundation  

  • – Additional duties, as assigned. 


  • – Passionate about Christian ministry to the under-served and in full agreement with PCN’s mission and core values 

  • – Excellent verbal and written communication 

  • – Servant heart 

  • – Leadership/management experience

Additional Information


– Paid time off – vacation and sick days, and monthly sabbatical days

– Health insurance stipend

– Cell phone reimbursement

How to Apply

To apply, please email cover letter and resume to No phone calls, please.


  • Date Posted: June 22, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Community Development
  • Working Hours: Office Hours Mon-Thurs 8:30-4:30, some Sunday evenings 4-7 pm, and occasional Saturday events.