Program Manager, North Nashville

– Lead the program-building process through active mission and outreach in the local community 

– Work closely with the PCN staff to understand and implement the PCN ministry model 

– Collaborate with PCN staff to plan outreach activities for individuals and families in the area as a way to connect the church to poverty and also introduce people to the work of PCN and connect them to PCN services 

– Build relationships with partner organizations to look for new opportunities to serve existing clients and to find new PCN clients 

– Work with the Operations/Programming Director to plan and execute PCN educational programming 

– Actively recruit participants through community outreach and using PCN organizational tools  

– Secure client enrollment and assignment in classes 

– Become certified to teach all Project Connect courses 

– Engage, support, and develop volunteer teachers and allies 

– Prepare, study, and prep materials for classes when necessary 

– Oversee the logistics of space setup and classroom materials for educational programming – print out policies for the first day, track attendance through sign-up sheets, set up physical spaces with tables, pens, flip charts, post-it notes, and signs to direct to classes. 

– Build strong relationships with clients to point them toward hope and stability.  

– Oversee and complete client intake process including filling out proper forms, completing a needs assessment, caring for immediate needs, informing them of our program’s benefits, and praying with them – this can be done by delegation to volunteers, and/or eventually, additional staff. 

– Stay in touch and follow up with clients to plug them into PCN classes. 

– Ensure that client’s physical and mental health needs are cared for by coordinating services and/or referring to partner organizations when appropriate. 

– Input client information, status, goals, and achievements into PCN database. 

– Refer clients to partner organizations when necessary. 

– Participate in local outreach to develop relationships with potential clients and volunteers. 

– Recruit clients to join classes through networking, client referral, canvassing and flyers at key locations. 

– Attend trainings to further knowledge base and to become certified to teach classes periodically 

– Communicate effectively with church volunteers helping the church re-think how it connects and does outreach 

– Provide curriculum, oversight, and support to volunteer teachers with the assistance of the Operations/Programming Director 

– Manage, organize, and inspire volunteer ally participation – minister to allies 

– Participate in the planning and execution of Volunteer Equipping Sessions in cooperation with the Operations/Programming Director and Volunteer/Events Coordinator 

– Attend PCN organization-wide planning meetings and client care meetings 

– Participate in the Annual Spring Dinner Fundraiser 

– Participate in ongoing education and training opportunities including seminars with Mission Increase Foundation  

– Additional duties, as assigned. 

– Passionate about Christian ministry to the under-served and in full agreement with PCN’s mission and core values 

– Excellent verbal and written communication 

– Servant heart 

– Leadership/management experience