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Program Manager



Job Summary

HopeKids is a national organization founded in 2001, providing free events and activities for families who have a child with cancer or other life-­threatening medical condition. The Middle Tennessee Chapter is the 6th and newest chapter.  The Program Manager will work under the direction of the Executive Director to create and implement a calendar of events for HopeKids families while assisting with various business functions. The Program Manager should exhibit an outgoing and friendly personality while being able to multi-task projects and cope with the emotional challenges related to working with children facing life-threatening medical conditions and their families.

Job Responsibilities

Main Responsibilities:

  • Create, coordinate, and implement HopeKids’ ongoing calendar of events—our “HopeDay Program” and “HopeCommunity Program.”
  • Attend HopeKids events and oversee/assist with all necessary details that involve working with event partners; maintain accurate registration lists; organize and distribute tickets; recruit/train/supervise volunteers; take photographs; interact with families; appropriately acknowledge program partners in a timely manner.
  • Establish friendly relationships with and respond to questions from HopeKids families.
  • Strategically participate in business/social-networking/community events to build relationships and create market awareness, leading to new HopeKids partnerships.  
  • Develop and maintain relationships and ongoing communication with event partners.
  • Assist with budget preparation including program cost projections and annual plan.
  • Other duties as assigned by the Executive Director.

Fundraising Responsibilities:

Prior fundraising experience is desirable.  While not directly responsible for the overall fundraising plan, fundraising duties will include:

  • Solicit and secure in-kind donations from event partners for programmatic activities.
  • Develop and maintain relationships with the donors who sponsor HopeDay Program events. 
  • Assist Executive Director with the planning and coordination of special events (i.e. Golf Tournament, Walk/Run, Songwriter Night, etc.).
  • Secure donations of auction items and prizes from program partners, donors, and other constituents to be used at fundraising events.
  • Assist with the strategy on individual, corporate, and foundation cultivation, grant applications, and grant report writing.
  • Help cultivate opportunities for, and represent HopeKids at third-party fundraising events.



  • Agree to serve within the Vision, Mission & Guiding Principles of HopeKids –
  • Act in accordance with the organization’s policies and procedures.
  • Bachelor’s degree, with 2-3 years of relevant experience in nonprofit program development and/or volunteer management.
  • Must currently reside in the Nashville metropolitan area.
  • Flexible work schedule requiring normal business hours, including some nights and weekends.
  • Must be able to work from home and have a designated office space – with exceptional time management skills.
  • Demonstrated ability in establishing and maintaining relationships with community partners, corporate donors, and volunteers.
  • Social media skills for creating content and managing the online family forum.
  • Strong communications skills including public speaking, writing, and presentation skills.
  • Must pass a criminal background check.
  • Must have a reliable insured vehicle.
  • Must have a valid driver’s license and a driving record acceptable to HopeKids insurance provider.
  • Required to transport materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for events, with or without assistance.

Other Competencies:

  • Outstanding verbal and written communication skills.
  • Be a strong and knowledgeable spokesperson for HopeKids programs.
  • Maintain strong communication with the Executive Director and other HopeKids staff.
  • Ability to effectively work in a home-based office and team environment.
  • Skilled in operation of MAC computers and related office equipment (wireless printer/scanner, iPhone, digital camera); must be proficient with Microsoft Office and Google Suite.
  • Ability to learn and maintain a working knowledge of HopeKids website and event management system.
  • Ability to learn and develop proficiency in CRM programs such as eTapestry, or others.
  • Willingness to work collaboratively in a diverse environment with HopeKids families, event partners, volunteers, and donors.

Additional Information


Flexible work schedule, remote/home office, health care covered 100% (medical, dental, optical), 401(k), cell phone, computer and office equipment, mileage and internet reimbursement.

How to Apply

All qualified applicants should send an email indicating their interest in working with HopeKids – along with a cover letter and current resume (as attachments) to on or before January 6, 2021.


  • Date Posted: December 23, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Children / Youth
  • Start Date: 02/01/2021
  • Salary Range: negotiable
  • Working Hours: 40 hrs/wk