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Begin Anew of Middle Tennessee

Program Director

Begin Anew of Middle Tennessee


Job Summary


JOB TITLE Program Director
REPORTS TO Executive Director
DIRECT REPORTS Site Managers and Children’s Program Coordinators
DATE REVISED 11/10/2021


FLSA STATUS Exempt      Executive Nonexempt
SALARY GRADE Please submit salary requirements with resume

Leads and manages a team of site managers to empower individuals to overcome obstacles caused by poverty by providing education, mentoring, and resources. Forward thinker who determines best practices for delivering and implementing all program services and oversees volunteer training and placement in accordance with the core values, mission, and vision of Begin Anew.


PHYSICAL REQUIREMENTS The physical demands are representative of those that must be met by a colleague to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.


While performing the duties of this job, the colleague is occasionally required to stand; walk; sit for extended periods of time; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; speak or hear.  The colleague must occasionally lift, push, pull and/or move up to 20 pounds.  Repetitive motion of upper body required for extended use of computer.  Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


WORK ENVIRONMENT Works in well-lit, ventilated, and climate-controlled office environment with routine office equipment.


Noise level in the work environment is typical for an office environment.

HOURS / SHIFTS   Monday – Friday; 8am-4:30pm, some flexibility with schedule due to regularly visiting sites but averaging at least 40 hours per week for full time colleagues

  Approximately 20 hours per week for part-time colleagues


TRAVEL   Minimum overnight travel (up to 10%) by land and/or air.

  Moderate overnight travel (25% – 50%) by land and/or air.

  Frequent overnight travel (more than 50%) by land and/or air.


Job Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES: To perform this job, an individual must perform each essential duty satisfactorily with or without a reasonable accommodation.
  • Work closely with the Executive Director and Development Director to deliver and implement all program services in accordance with the core values, mission, and vision of Begin Anew.
  • Provide strong leadership for the site managers such as determining adult education best practices and data standards
  • Responsible for hiring and training new site managers as well as evaluation of current site managers
  • Manage database and establish program goals and metrics
  • Ensure all programming expands appropriately, supports the mission, and maintains compliance with all Begin Anew and CWJC/CMJC policies as well as federal, state, and city regulations
  • Oversee volunteer recruitment, vetting, training, and placement
  • Establish and maintain site budgets while working closely with the Executive Director and Development Director
  • Attend local and national adult education conferences to learn and implement new strategies
  • Participate in The GOAL Collective, a group of up to 20 adult education providers working together to improve adult education and literacy rates within Nashville.
  • Update resource file and maintain a robust list of non-profits, churches, government agencies, and corporate partners
  • Responsible for aligning programs, children’s programming, and Bible study across all sites as determined by local needs assessments
  • Author and update Program Manager’s Manual
  • Lead Program Manager meetings to establish necessary communication and feedback
  • Accepting and able to communicate with individuals of varied culture and socio-economic groups
  • Develop processes and procedures to maximize the work of the ministry
  • Adhere to the confidentiality policy of Begin Anew
  • Passion for sharing the gospel of Jesus Christ and a willingness to sign Begin Anew’s Statement of Faith
  • Perform other duties as assigned


   Direct the work of others, including, but not limited to, planning, assigning, scheduling, and reviewing work.  Holds colleagues accountable to quality standards and reviews performance. Responsible for hiring, training, developing, coaching, retaining, and terminating colleagues.

  Not applicable.


CUSTOMER FOCUS   Position primarily serves internal colleagues.

  Position primarily serves external customers.

  Position serves both internal and external customers.

CONFIDENTIALITY   Access to and/or works with sensitive and/or confidential information

  Not applicable



  High school diploma / GED

  Associate degree

  Trade or technical school (certificate or diploma)

  Bachelor’s degree

  Master’s degree



  0-1 years

  1-3 years

  3-5 years

  5-7 years

  7+ years


Non-profit and/or adult education experience preferred


High proficiency in databases and reporting; specific experience with Salesforce or similar CRM preferred



  Moderate Computer Skills (Basic use of email, word processing, spreadsheets, databases, graphics, etc.)

  Advanced Computer Skills (Able to use email, word processing, computer systems, etc. to their fullest capacity)

  Technical Computer Skills (Basic programming, relational databases, and operating systems)

  Advanced Technical Computer Skills (Advance programming, relational databases, and operating systems)

COMMUNICATION SKILLS   Moderate Communication Skills (Immediate peers & peers in other departments)

  Complex Communication Skills (Peers and leadership)

  Organizational Communication Skills (Company-wide)


  Department Specific Impact

  Organizational Impact

PROBLEM SOLVING SKILLS   Routine Business Problems

  Varied / Complex Business Problems

 Organizational Business Problems

Additional Information


BENEFITS Holidays:

  • New Year’s Day (January 1st)
  • Martin Luther King, Jr. Day
  • Good Friday
  • Memorial Day
  • Independence Day (July 4th)
  • Labor Day
  • Thanksgiving Day and Friday following
  • Christmas Eve and Christmas Day


In addition, the office will be closed from December 26th through December 31st to allow employees time off with their families. Holidays that fall on weekends may be observed the previous Friday or the following Monday.


Available after 6 months of employment

  • 5 vacation days

Available after 12 months of employment

  • 10 vacation days


401K available at employee’s expense through Guidestone

Monthly additional pay of $125 toward health insurance

How to Apply

Please send cover letter, resume, and salary requirements to

No phone calls please.


  • Date Posted: November 12, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Start Date: 11/29/2021