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Tennessee Primary Care Association

Program Coordinator

Tennessee Primary Care Association


Job Summary

The Tennessee Primary Care Association (TPCA) is a dynamic, team-oriented non-profit that provides training and support to community health centers in Tennessee. Community health centers are non-profit healthcare entities that provide a variety of services including medical care, behavioral health services, dental care, and pharmacy services to underserved populations and areas.   The Program Coordinator contributes to TPCA’s work by supporting and monitoring the completion of program documentation, coordinating assigned Health Care Access Program (HCAP) trainings and meetings, providing support to health centers, and coordinating responsive, quality technical assistance to health centers. 

Job Responsibilities

The primary responsibilities of the Program Coordinator include providing critical support to the organization and the Health Care Access Program team in managing state and federal grants. In addition to helping the team meet grant objectives, this role will be a part of ensuring that community health centers have the information and tools they need to provide high-quality, comprehensive care to their patients. This role will work closely with the HCAP Director and the Workforce Strategies and Evaluations Manager to develop knowledge in workforce strategies and emerging public health issues.

Essential Duties: 

Duty 1: Coordinate the Day-to-Day Operations of the HCAP Team

  1. Support the HCAP Program Director and team/staff in scheduling and managing internal and external meetings.
  2. Support the team in completing activities related to processing TPCA-related forms, such as travel and expense reports, procurements, and purchase orders, etc. for non-training events.
  3. Work with HCAP team and Training and Strategic Initiatives team to ensure that all HCAP meetings and events are on the Annual Training Calendar and updated as changes occur.
  4. Work with HCAP staff to facilitate the scheduling, delivery and follow-up for meetings and events hosted by HCAP staff.
  5. Take minutes during HCAP meetings, both internal and external, and disseminate minutes and follow-ups to participants.
  6. Work with the Training and Strategic Initiatives Team to enter meeting/training details, complete all documentation and close out HCAP trainings.
  7. Assist staff in setting up appointments with project partners and health centers.

Duty 2: Coordinate the Dissemination of Timely, Relevant Information to Community Health Centers

  1. Work with staff to develop and disseminate the HCAP Clinical update on a bi-weekly basis.
  2. Work with HCAP team to draft content for TPCA bi-weekly update on current and emerging issues for health centers.
  3. Work with HCAP staff and the Marketing and Partnership Engagement Manager to ensure that Clinical/Health Care Access section of the TPCA Website is maintained with the most current and relevant information.

Duty 3: Assist with Grants Management and Grant Application Development

  1. Assist the HCAP staff in setting up surveys and developing the communication to be sent requesting health center participation.
  2. In collaboration with the HCAP Director, conduct monthly reviews of staff work plan and technical assistance documentation to ensure completion.
  3. Assist the HCAP Director with the editing and formatting of written documents and compiling materials needed for reporting or dissemination to funders, health centers, or key stakeholders.
  4. Assist Program Director and Grants Manager with the editing and formatting of progress reports and grant narratives.
  5. Enter approved reports and grant components into funder electronic data systems.

Duty 4: Coordinates the Development of Training and TA in Assigned Subject Matter including Emerging Public Health Issues and Workforce

  1. Develops and maintains relationships with health center staff.
  2. Engages in ongoing assessment of their needs and develops programming (training and TA) that meets identified needs.
  3. Identifies speakers to address health center needs in assigned areas.
  4. Develops knowledge and experience to respond to health center technical assistance requests and connects health centers to other resources and expertise when needed.
  5. Establishes and maintains strong relationships with consultants; coordinates and monitors their work with health centers and tracks reimbursement for services in relation to the agreement.

Duty 5: Support TPCA Teamwork by Supporting TPCA Policies, Procedures, and Participating in Staff Activities

  1. Maintain knowledge of TPCA policies, procedures, and software.
  2. Participate in TPCA staff huddles, functional teams, staff meetings and pertinent conferences and meetings.
  3. Complete TPCA-related forms and activities such as timesheets/activity reporting, leave requests, and travel forms, including travel authorizations, expense reports and documentation within the timeframes set in TPCA procedures.
  4. Provide staff support at Association sponsored events, such as the Annual Conference and President’s Dinner.
  5. Perform other tasks and duties as identified by the immediate supervisor.


Minimum Qualifications:

  • Bachelor’s Degree in Social Work, Public Health, or a related field. 
  • At least two years of work experience, experience in a healthcare field preferred.
  • Demonstrated experience in project management.

Knowledge, Skills and Abilities:

  • Organized with attention to detail.
  • Ability to solve problems.
  • Ability to work with minimal supervision and maximum accountability, organize multiple tasks and meet deadlines.
  • Ability to manage several projects concurrently and adapt to changes in project requirements and/or the work environment.
  • Ability to work collaboratively within a team.
  • Ability to communicate and work effectively with other staff, members, community-based organizations, health center staff, customer/vendors/client groups.
  • Awareness of the needs of medically underserved populations, demonstrates cultural competence, and shows interest in learning about community-based primary health care systems.
  • Excellent computer skills, particularly with software in Microsoft Office, including Word, Excel, Access, PowerPoint and Outlook.


Work Environment (includes physical requirements):

  • Office environment.
  • Prolonged sitting, use of computer, monitor, and keyboard; occasionally lifting of lightweight boxes.
  • Travel to health centers, local travel, and possibly occasional national travel.

Position Type and Schedule

  • Full-time, Exempt
  • 40 hours per week



Additional Information


TPCA offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays, paid medical, dental and life insurance, paid disability insurance, and participation in a 403(b) retirement plan.  In addition, TPCA offers elective participation in employee-paid benefits including Flexible Spending Account, Dependent Care Savings Account, vision insurance, and AFLAC.

How to Apply

Contact Information and Procedure:

Interested candidates should apply by submitting their application in TPCA’s online application system by June 30, 2021.  Apply here.

The position will remain open until filled by an excellent candidate. No email applications or applications in any other system will be accepted; no telephone inquiries, please.


Tennessee Primary Care Association

710 Spence Lane

Nashville, TN 37217



It is the policy of TPCA that all applicants are entitled to equal employment opportunity regardless of race, national origin, religion, age, sex (including pregnancy or related medical conditions), gender identity or expression, sexual orientation, disability, genetic condition, marital status, or veteran status (past, present, or future service in the Uniformed Services of the United States), or other protected characteristics or identity as required by local, state, and federal law.

This position will be supported in part by grant funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS).               


  • Date Posted: June 1, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Health (Physical, Mental)
  • Salary Range: 41680- 52100 Annually
  • Working Hours: 40 hrs/wk