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Tennessee Respite Coalition

Program Assistant

Tennessee Respite Coalition

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Job Summary

This full-time position supports the Respite Voucher Program and does general office administration.  Due to the COVID-19 pandemic, the Program Assistant currently works remotely 4 days per week and spends one day per week in our Mt Juliet office.  Later this year, the office will be relocating to Nashville and the Program Assistant will be required to work in the office from 8:00am – 5:00pm, Monday – Friday.

The Tennessee Respite Coalition is committed to actively cultivating and preserving a culture of equity, inclusion and connectedness. We strive to create a space that enables everyone to bring their full self to the work and that embraces the full spectrum of humanity.  These values permeate all aspects of our work.

We are committed to equitable hiring, training, promotional practices, and policies. We value the unique contributions people bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, marital status, religion, ability, sexual orientation, and beliefs. We strongly encourage people from underrepresented groups to apply.

Job Responsibilities

  • Answer Helpline.
  • Conduct client intakes.
  • Answer phone calls. 
  • Data entry.
  • Hospitality (greet people as they come in, offer beverages, clean up after meetings, etc.).
  • Ensure the kitchen is cleaned up (dishes washed, counters wiped, etc.).
  • Ensure supply closet is organized.
  • Filing. 
  • Data entry.
  • Run background checks.
  • Prepare mailings.
  • Open and distribute mail.
  • Assist with off-site events.
  • Other duties as assigned.

Qualifications

  • Experience working with families involved in caregiving/parenting situations (personal involvement in caregiving considered).
  • Commitment to equity and inclusion.
  • High School Diploma required.
  • Extremely organized
  • Ability to work independently.
  • Strong communication skills (written and verbal).
  • Detail oriented.
  • Ability to multi-task.
  • Ability to work independently.
  • Excellent customer service skills.
  • Ability to empathize with families in stressful situations.
  • Effective time management skills.
  • Promptness and dependability.
  • Ability to follow oral or written directions.

Additional Information

Benefits

  • Medical, Dental, Vision insurance.
  • 3% agency contribution to IRA.
  • Opportunities for professional growth.
  • Office culture that supports and encourages wellness and work/life balance.

How to Apply

Send cover letter and resume to info@tnrespite.org

Details

  • Date Posted: May 20, 2021
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Start Date: 06/14/2021
  • Salary Range: 30,000-35,000
  • Working Hours: M-F 8:00am - 5:00pm