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Sexual Assault Center

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Part Time Statewide Hotline Specialist

Sexual Assault Center


Job Summary

The Sexual Assault Center is launching TN’s first Statewide Sexual Assault Hotline in July 2020. We are looking for team members who want to be a part of building this critical resource for Tennesseans. If you are passionate about providing excellent service and support to survivors in crisis and building a culturally responsive resource to help survivors feel seen and heard, please apply to join our team!

Job Responsibilities

Position: Statewide Hotline Specialist (Part Time)

Purpose: To work the TN Statewide Sexual Assault Hotline

Reports to: Statewide Hotline Coordinator

Expectations: Provide coverage for TN Statewide Sexual Assault Hotline

Major Duties and Responsibilities

Statewide Hotline Coverage –

  • Provide on-call and chat based coverage for the Statewide Hotline
  • Stay up-to-date on SAC’s and statewide services and procedures
  • Work with hotline callers to ensure their safety and provide necessary crisis interventions
  • Connect callers with the most appropriate and culturally responsive resources available
  • Coordinate emergency services for suicidal callers and/or clients in immediate danger
  • Collect and record data for each hotline intervention handled
  • Encourage mutual accountability with hotline team and coordinate shift transitions
  • Enhance current statewide directory to improve and diversify resources offered to callers
  • Research existing local hotlines to develop new partnerships and expand hotline coverage

Administrative Tasks & Training

  • Participate in on-going training and professional growth activities
  • Stay current with administrative duties


Desired Qualifications:

  • Familiarity with sexual assault dynamics, trauma informed response, and crisis intervention is required
  • Excellent communication and customer service skills
  • Comfort assessing, intervening, and problem-solving in sexual violence related crisis situations is required
  • Ability to be organized and detail oriented while being flexible is required
  • Ability to work independently and among teams is required
  • Understanding of culturally responsive care and experience working with diverse communities and in marginalized populations is strongly preferred
  • Bilingual candidates preferred
  • Desire to be part of a growing and changing team

Educational Requirements:

  A Bachelor’s degree in a human service related field is preferred. At least 1 year of relevant crisis services experience preferred.

Job Type:

Part-Time/hourly; rotational schedule including nights and weekends. Requirement to be based in the greater Nashville area. Position will be mostly remote with exceptions for in person training and team meetings. Due to remote nature, comfort with digital and video based communications is a must.

Additional Information



Position is part-time and not benefit eligible.


S.A.C. values diversity and inclusivity.   We welcome all applicants regardless of race, color, national origin, veteran status, age, gender, gender identity, sexual orientation, culture, ethnicity, religious and spiritual beliefs or practices, expression, political views or affiliations, and abilities.   

S.A.C. is an Equal Employment Opportunity employer. 

How to Apply

Please submit your completed application by May 15th. Incomplete applications will not be considered.

Send Cover Letter and Resume to:

Alex Skarzynski
Statewide Hotline Coordinator
Sexual Assault Center
101 French Landing
Nashville, TN 37228


  • Date Posted: May 5, 2020
  • Type: Part-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Start Date: 06/08/2020
  • Working Hours: 25 hrs/wk