Who are you?
You’re a socially conscious human who takes great joy in people, but you are a master of process. An effective process allows the people in it to have more joy. In the rare instance that you don’t have a plan, you reflexively come up with one on the spot. Ambiguity and change do not bother you, but being unprepared is not to your liking, so you typically are two steps ahead.
You cannot help being organized, it is like breathing for you. When a system is needed, you love to put one in place. Clutter does not bother you very much because it is rarely present in your life. That is not to say that you don’t encounter messy things, or do things that are hard. It is because you find strategies to keep messes from becoming clutter.
You are drawn to our work because it is hard, because it is energizing, and because it is urgent. You want to be part of a team that is all about racial equity, justice, inclusivity, and celebrating our multitude of identities and experiences. And we do all this in a place you love.
You say, “Hell, yes” to Renata Soto, our founder, who insists that, “…as the South itself, this work is complicated, and beautiful – and also necessary – for our own sake and for the sake of our country’s future.”
If all this sounds like home, we want to holler at you. We hope to have the opportunity.
Your high-level goals for the first two years are:
- Prepare and execute program events with excellence, efficiency, and replicability.
- Plan, coordinate, and manage the Mosaic Fellowship application process yielding 2-3 diverse cohorts of leaders on the scheduled timeframes.
- Manage ongoing operational processes and data to keep the team efficient, assure consistent high-quality operations, and yield insights for strategic decision-making.
- Support effective engagement with the Mosaic Board of Directors and maintain a communications calendar for organizational updates to the Mosaic community.
It is important to have experience managing projects and to have demonstrated success preparing for and executing successful events. We are looking for someone who shares our entrepreneurial spirit, thrives on managing details, and is passionate about delivering world-class experiences for our Fellows.
This position will be the third full-time team member and will need to be an eager and curious generalist who is excited to build things, learn from the work, and research and tailor solutions to challenges met along the way. That said, there are some specific skills and competencies that the team needs in this position.
- Impeccable organization skills and extreme attention to detail. There will frequently be times when the Operations Manager is managing multiple projects and needs to keep other team members and participants moving effectively toward deadlines. In many cases, the Manager will be building the process to keep things organized.
- Ability to manage exceptional events for groups of ~30 people. Mosaic operates program events (whether virtual or in-person) at an extremely high level. The Operations Manager will make sure that no detail is overlooked and that all participants have a powerful and engaging experience during which logistics are seamless.
- Process orientation and planning ability. There are many examples of things that Mosaic has only done once, maybe twice, and probably not more than four times. Many of these things Mosaic plans to do MANY more times with increasing volume. The Operations Manager will set the stage for successful growth and increasing effectiveness by creating strong plans, documenting processes, and collecting and organizing relevant data.
- Engaging and clear communication skills. The Operations Manager will be in regular contact with Fellows and Alumni, consultants, vendors and event staff, and board members. These stakeholders need to feel connected to and valued by the organization AND to be held accountable for action items and meeting deadlines. Clear and proactive communication is essential to achieving these goals.
Medical insurance, generous paid time off and holidays, mobile data plan reimbursement, home office and technology stipend, annual professional development funds, and co-working space.
How to Apply
Apply via our website:
Applications are being actively reviewed on a rolling basis through the month of October.
- Date Posted: October 3, 2023
- Type: Full-Time
- Job Function: Administrative
- Service Area: Arts / Culture
- Start Date: 10/23/2023
- Salary Range: $60,000-$70,000 per year
- Working Hours: 40 hrs/wk - typical business hours with flexibility