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Tennessee Immigrant and Refugee Rights Coalition (TIRRC)

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Operations Director

Tennessee Immigrant and Refugee Rights Coalition (TIRRC)


Job Summary

TIRRC seeks an Operations Director to support the innerworkings of our organization.

Job Responsibilities

Human Resources 

  • Organizational Culture
    • Ensure the organizational Core Values are relevant, emphasized regularly, and incorporated into the organization 
    • Hold staff at all levels accountable to following the core values and work with directors to provide guidance as needed
    • Implement activities to create a healthy and positive work environment 
  • Organizational Management Systems 
    • Implement tools from The Management Center organization-wide to ensure clear and consistent management systems 
    • Provide coaching and tools to help staff excel in their roles including but not limited to upward management, giving and receiving feedback, getting organized, scheduling, and achieving their goals 
    • Utilize and promote supports from the Employee Assistance Program to help staff be successful 
    • Support directors and be part of the team that responds to all internal complaints, concerns, and reports of misconduct 
  • Personnel Policies & Procedures 
    • Coordinate the recruitment and hiring process for all staff positions 
    • Provide onboarding for all new employees and refresh current employees as needed 
    • Manage employee compensation benefits package and assist with enrollment
    • Maintain personnel files 

Financial Management and Budgeting: Provide organizational financial management, including but not limited to:

  • Assist in the preparation of annual organizational budget
  • Coordinate team budgets 
  • Monitor cash flow
  • Assist in the preparation of  internal financial reports for management and board
  • Interface with the Board Finance Committee

Operations Oversight: Provide support and oversight to the operations team, including management of:

  • Technology – online tools and systems, hardware, software 
  • Data tracking and measurement 
  • Physical infrastructure, including TIRRC’s new state of the art building and event center
  • Safety and security, including physical and digital security and risk management and safety planning for events

Management & Leadership: 

  • Oversee the creation, tracking, and reporting of team goals, outcomes, and benchmarks
  • Effectively supervise and develop team to achieve their goals 
  • Provide consistent support for two to five supervisees including weekly check-in’s and managing schedules 
  • Align team priorities with TIRRC’s long-term goals and core values
  • Participate in organizational leadership team 
  • Support reports to the board and board committees for all operations components



  • Belief in TIRRC’s mission and experience with social justice  
  • A minimum of 2 years experience in supervisory role & ability to work and communicate with people of diverse backgrounds
  • Excellent skills in communication, organization, writing, technology, and leadership
  • Fluency in English required, fluency in an additional language preferred 
  • Availability to work flexible hours, including nights and weekends
  • Must have reliable transportation and valid driver license

Additional Information


TIRRC offers a competitive benefits package.

How to Apply


Immigrants, Refugees, and people of color strongly encouraged to apply. 

Please submit resume and cover letter to by November 15, 2020. 



  • Date Posted: October 2, 2020
  • Type: Full-Time
  • Job Function: Accounting / Financial Management
  • Service Area: Other
  • Start Date: 01/04/2021