Operations Director

TIRRC seeks an Operations Director to support the innerworkings of our organization.

Human Resources

Organizational Culture
- Ensure the organizational Core Values are relevant, emphasized regularly, and incorporated into the organization
- Hold staff at all levels accountable to following the core values and work with directors to provide guidance as needed
- Implement activities to create a healthy and positive work environment
Organizational Management Systems
- Implement tools from The Management Center organization-wide to ensure clear and consistent management systems
- Provide coaching and tools to help staff excel in their roles including but not limited to upward management, giving and receiving feedback, getting organized, scheduling, and achieving their goals
- Utilize and promote supports from the Employee Assistance Program to help staff be successful
- Support directors and be part of the team that responds to all internal complaints, concerns, and reports of misconduct
Personnel Policies & Procedures
- Coordinate the recruitment and hiring process for all staff positions
- Provide onboarding for all new employees and refresh current employees as needed
- Manage employee compensation benefits package and assist with enrollment
- Maintain personnel files

Financial Management and Budgeting: Provide organizational financial management, including but not limited to:

Assist in the preparation of annual organizational budget
Coordinate team budgets
Monitor cash flow
Assist in the preparation of internal financial reports for management and board
Interface with the Board Finance Committee

Operations Oversight: Provide support and oversight to the operations team, including management of:

Technology – online tools and systems, hardware, software
Data tracking and measurement
Physical infrastructure, including TIRRC’s new state of the art building and event center
Safety and security, including physical and digital security and risk management and safety planning for events

Management & Leadership:

Oversee the creation, tracking, and reporting of team goals, outcomes, and benchmarks
Effectively supervise and develop team to achieve their goals

Provide consistent support for two to five supervisees including weekly check-in’s and managing schedules
Align team priorities with TIRRC’s long-term goals and core values
Participate in organizational leadership team
Support reports to the board and board committees for all operations components

Belief in TIRRC’s mission and experience with social justice
A minimum of 2 years experience in supervisory role & ability to work and communicate with people of diverse backgrounds
Excellent skills in communication, organization, writing, technology, and leadership
Fluency in English required, fluency in an additional language preferred
Availability to work flexible hours, including nights and weekends
Must have reliable transportation and valid driver license

Additional Information

TIRRC offers a competitive benefits package.

Immigrants, Refugees, and people of color strongly encouraged to apply.

Please submit resume and cover letter to jobs@tnimmigrant.org by November 15, 2020.