CNM is proud to introduce our NEW Interim President & CEO, Wanda Lyle!

Mending Hearts

Operations Associate

Mending Hearts


Job Summary

Mending Hearts is a 501(c)3 nonprofit that helps women restore their lives from addiction through a long-term treatment program that offers hope and healing in a supportive community environment – regardless of their ability to pay.

As the largest nonprofit in Tennessee offering the full continuum of care (detox through independent living) in Tennessee, we provide a holistic approach to addiction recovery through compassionate phases of care in a family environment. We identify the triggers and stressors of addiction while establishing the support needed for recovery. Our unique program develops independence and offers opportunities to reintegrate into society with confidence.

Our dynamic team of clinical, medical, nonprofit, and development professionals continues to expand as we identify more opportunities to help women seeking freedom from addiction. Our growing team welcomes members to a supportive professional environment.

The Operations Associate is responsible for the smooth coordination of the entire facility and for the existence of proper compliance with licensing and accrediting. Responsibilities include data entry, invoicing, payables, bank reconciliations, HR and operations assistance.

Job Responsibilities

  • State Billing (TN-WITS)
  • Bank Reconciliations
  • Utility Payments
  • Client Housing Fees
  • Grant invoicing
  • Grant Quarterly Reports
  • HR – Staff Training Schedule, Employee Files
  • Campus Inspections
  • Assist COO with Special Projects
  • Responsible for adherence to all applicable policies and procedures.
  • Performs related duties as they are needed or assigned.


  • Bachelor’s Degree in accounting or related field.
  • Two years of experience in the accounting field, operations, and human resource (HR).
  • Working knowledge of Excel, QuickBooks, and data entry.
  • Experience with State Billing (TN-WITS) a plus.
  • Experience in addictions and/or mental health treatment field is preferred.
  • High degree of confidentiality.

Additional Information


Health, Dental, and Vision Insurance, Simple IRA, Paid Time Off

How to Apply

Send resumes to

Mending Hearts is an equal opportunity employer and does not unlawfully discriminate in employment. No question, inquiry, or application will be used to limit or exclude any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs are available to all persons.


  • Date Posted: March 8, 2023
  • Type: Full-Time
  • Job Function: Accounting / Financial Management
  • Service Area: Health (Physical, Mental)
  • Start Date: 03/31/2023
  • Working Hours: 40 hrs/wk; M-F, 8:30am - 4:30pm