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Tennessee Housing Development Agency

Operations Administrative Support Specialist

Tennessee Housing Development Agency

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Job Summary

Assists with Grant Purchase Order entry. Answers the main phone lines for THDA. Assists with MVM requests and support, State ID’s, Agency Records Management Officer.  Processes mail, orders agency breakroom and copier supplies, and performs other administrative duties as assigned

Job Responsibilities

  • Enters grant payment purchase orders into Edison.
  • Processes mail including overnight special delivery mail, metered mail machine and courier requests
  • Answers multi-line telephone system, determines caller’s needs and routes to the appropriate person.
  • Promptly retrieves and forwards messages from the answering machine and the toll-free line.
  • Orders and distributes agency breakroom and copier supplies.
  • Forwards facsimile e-mails to appropriate recipients in a timely manner.
  • Stays knowledgeable of organizational programs to direct inquiries accurately.
  • Checks lobby and reception area conference room daily for order and cleanliness, straightening as needed.
  • Organizes periodical dissemination.
  • Maintains and updates resource information to use in responding to caller or visitor inquiries.
  • Initiates new vehicle MVM requests and provides support for maintenance and repair on vehicles accessed by the entire agency.
  • Serves as the organization’s Records Management Officer by gathering records data from divisions, compiling reports and communicating these reports to General Services; applies for new records and revisions on archived records.

Qualifications

  • High school diploma or equivalent GED.
  • Professional office experience.
  • Minimum of two years’ of successful receptionist experience and/or call center experience preferred.

Additional Information

Benefits

THDA offers an excellent benefits package:  medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.  We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting.

 

How to Apply

APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION

PLEASE VISIT OUR WEBSITE AT WWW.THDA.ORG AND FOLLOW THE ONLINE APPLICATION INSTRUCTIONS

Details

  • Date Posted: June 16, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Other