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NeedLink Nashville

Office Operations Manager

NeedLink Nashville


Job Summary


Office Operations Manager

Temporary Position for COVID-19 Relief

The Office Operations Manager position is a temporary 30 hour per week on-premise position within the NeedLink Nashville office located in the Nations area of Nashville.

Job Responsibilities

Answering the phone, responding to client voice mail messages, and answering questions by phone.

Assisting clients in completing financial assistance applications.

Providing information to clients about additional resources in Nashville for assistance in all areas of need.

Compiling and updating client records.

Maintaining client files.

Fast paced data entry in Charity Tracker proprietary database. Training provided.

Operating office equipment including printers, copiers, fax machines.

Managing office supplies inventory.

COVID-19 cautious sanitizing in all offices in the building daily.


Qualities and Skills:

Compassionate and patient demeanor in dealing with all clients.

Experience with Microsoft Office and excellence with Word, Excel and Outlook.

Must be self-motivated, detail-oriented, highly organized, and able to demonstrate excellent grammar and spelling and written and verbal communication skills.

Demonstrated success as a collaborative team member.

Ability to work with and maintain confidential and sensitive information.

Education and Experience:

Applicants must have a college degree and pass a mandatory background check.

Experience in social work preferred.

Database entry experience required.

Administrative or reception experience is beneficial.

Additional Information


This is a temporary part-time position located at NeedLink Nashville, 1600 56th Avenue North, Nashville 37209

How to Apply

To Apply: Please submit a cover letter, including salary requirements and resume to Lee Anne Wills, Executive Director,


  • Date Posted: September 8, 2020
  • Type: Contract / Temp
  • Job Function: Administrative
  • Service Area: Housing
  • Start Date: 09/14/2020
  • Working Hours: M-F, 8am - 5 pm