Meet our 2022 Salute to Excellence Finalists!

Jewish Family Service of Nashville and Middle TN

Office Manager

Jewish Family Service of Nashville and Middle TN


Job Summary

The office manager at Jewish Family Service is likened to an “air-traffic controller”, making sure that all planes are flying smoothly and without delay.  If you look at the job responsibilities, you will understand why.

Job Responsibilities


  1. Answering telephone for the agency – first point of contact for the agency
  1. Responsible for organizing Board/Committee Meetings  
    1. Checking for room availability, booking dates in calendar, completing set-up sheets
    2. Sending notices via e-mail to all Board/Committee members
    3. Calling Board/Committee members for RSVPs
    4. Preparing materials for meeting folders


  1. Paperwork related to opening and closing clinical cases and sending to archives
  1. Maintaining an accurate listing of open clinical cases by individual worker, by case type and a general master list
  1. Preparing quarterly statistical reports
  1. Ordering and inventory of all office supplies, and maintaining office equipment
  1. Bookkeeping duties
      • Enter client charges from caseworker day sheets into QuickBooks
      • Taking payments from clients
      • Monthly billing
      • Verifying insurance coverage including copay/deductible payments.
      • Set up new client sub-ledger numbers
      • Update and maintain accurate case loads


  1. Fundraising


  1. Entering pledges and donations in donor database (Donor Perfect)
  2. Sending thank-you cards and letters to donors and honorees
  3. Keeping track of all RSVPs, volunteers, for Annual Fundraiser
  1. Data entry, copying, filing, and mailing/shipping as requested by Executive Director, Casework Director, and Social Workers
  1. Assisting with programs that JFS sponsors
  1. Maintaining confidentiality at all times


  1. Proficiency in Microsoft Word, Excel, Outlook
  2. Experience with Donor Management systems preferred
  3. 3 years office experience
  4. Ability to work cooperatively with professional staff, board and Jewish communal organizations 
  5. Engaging & flexible personality with strong organizational skills
  6. Ability to manage multiple tasks simultaneously and prioritize those tasks
  7. Ability to maintain confidentiality

Additional Information


Paid vacation and sick time

7 Federal and 5 Jewish Holidays observed

Health Insurance (67% of employee premium paid by JFS)

403(B) match up to 5%

Intangible benefit:  We’re a mission-driven team changing lives in important ways.

How to Apply

Those interested in joining our team should email a copy of their resume and cover letter to:

Pam Kelner, Executive Director


  • Date Posted: June 22, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Start Date: 07/05/2022
  • Salary Range: 44,000-46,000
  • Working Hours: 34 hrs/wk; M-Th 9:00-5:00 F 9:00-4:00