Office Coordinator I

Park Center, Inc.

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Job Summary

JOB SUMMARY

The Office Coordinator plays a crucial role in ensuring the smooth operation of the office by providing administrative support, facilitating communication, and completing various administrative duties. This position requires excellent organizational skills, attention to detail, and the ability to multitask in a dynamic environment.

WORKING CONDITIONS

• Will have a desk and workstation.
• Able to operate with distractions.
• Routine office environment.

PHYSICAL DEMANDS

Requires the ability to sit or stand for long periods This position requires the ability to file, and lift office products, occasionally up to 15 pounds. Occasional stooping and bending.

DIRECT REPORTS

None.

SCHEDULE

Monday through Friday. 8:00 a.m. to 2:00 p.m.

WORK LOCATION

1935 21st Ave S, Nashville, TN 37212

Job Responsibilities

ESSENTIAL FUNCTIONS

Value cultural competence and diversity

• Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
• Take deliberate steps to increase your own cultural competency by attending trainings, events, discussions, workshops, etc.

Performs assorted clerical duties

• Performs administrative duties such as filing, photocopying, and collating.
• Handles incoming calls, directs them appropriately, and provides information, as needed.
• Receives, sorts, and routes mail, and packages.
• Assess general office supply needs and make office supply requests to the supervisor.
• Welcomes on-site visitors and notifies the relevant personnel of their arrival.
• Reserves and sets up meeting rooms as requested.
• Refers all employee employment verifications to the 3rd party verification vendor when possible.
• Assists in the recruiting and employment processes by timely posting vacant positions to internal and external websites. Forward appropriate resumes and applications to the hiring supervisor as needed. Recruits through Applicant Tracking System.
• Answers general questions from staff regarding benefits, HRIS, HR processes, etc.

Customer Service

• Resolves customer concerns and complaints.
• Provides appropriate solutions and alternatives.
• Interact with customers via email, phone, and in person.
• Communicate and coordinate effectively with internal departments. 

Security

• Maintain safety procedures and secure access to the lobby/reception area.
• Maintain security of badged entrances by use of phones and cameras. Grant access, as needed.
• Maintain confidentiality and comply with all HIPAA regulations.

Effectively communicates with other staff and members

• Utilizes email and voicemail.
• Works in a team approach with other staff members.
• Effectively communicates with staff in a positive and respectful way.
• Effectively communicates with members in a positive and respectful way.

Follows all Park Center guidelines and philosophy

• Attend staff meetings as necessary.
• Complete training assignments through learning management systems.
• Participate in members and staff activities as applicable.

Other duties

• All other duties as required.

Qualifications

SKILLS AND QUALIFICATIONS

• High School diploma or GED certificate.
• Ability to collaborate effectively with a wide range of individuals, including those with diverse abilities.
• Ability to manage time and prioritize tasks.
• Strong organizational skills.
• Ability to communicate effectively; written and verbal.
• Demonstrate high standards of professional and ethical behavior at all times.
• Knowledge of computers and relevant software packages such as Microsoft Office, Outlook, etc.
• Knowledge of customer service principles and practices.

Additional Information

Benefits

How to Apply

https://parkcenternashville.org/careers/

Details

• Date Posted: December 15, 2024
• Type: Full-Time
• Job Function: Administrative
• Service Area: Social / Human Services
• Salary Range: $18.85-$19.98
• Working Hours: 30 hrs/wk; M-F 8:00am - 2:00pm