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National Museum of African Amerrican Music

Office Coordinator

National Museum of African Amerrican Music

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Job Summary

The Office Coordinator will provide support to the Museum and Administrative Offices including front desk reception, guest relations, operations assistance and overall administrative support.

About NMAAM – NMAAM is the only museum dedicated to educating the world, preserving the legacy and celebrating the central role African Americans played in creating the American soundtrack. The Museum shares the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present.

Full-time employees are eligible for the following benefits the first of the month following date of hire unless otherwise indicated –

  • Employer-subsidized Medical, Dental, Vision coverage options
  • Healthcare Savings Account
  • Employer Paid Short-Term Disability Coverage
  • Voluntary Supplemental Life and Long-Term Disability
  • Employer-Paid Convenient Care Plus Telemedicine Program
  • NMAAM Retirement Readiness 401(k) Plan – employer matched, safe harbor – 100% match for the first 3% of contribution, 50% match for the next 2% of contribution. Maximum match is 4% on a 5% employee contribution
  • Employer-Paid Employee Assistance Program (Free Counseling and Work Life Services)
  • Eligibility for Public Service Student Loan Forgiveness
  • Generous Paid Time Off
  • 24/7 On-Site Subsidized Parking
  • Amplify Museum Store Discount
  • Free or Discounted Entry to Local Venues including Cheekwood, Frist Art Museum, Country Music Hall of Fame  and more!
  • Discounts to Fifth and Broadway merchants and restaurants and preferred rates at many local hotels

Job Responsibilities

Essential Duties and Responsibilities: Includes the following. Other duties may be assigned.

Front Desk / Visitor & Guest Relations

  • Answering office phones, assisting callers, transferring callers to appropriate staff as appropriate, ensuring that auto-attendant is accurate and updated as needed.
  • Greet guests entering Administrative Offices and communicate to appropriate staff members.
  • Assist guests with rescheduling ticket reservation requests.

Administrative Support

  • Operations administrative support when/where needed.
  • Assist Executive Admin to CEO with presentation creation, travel planning and arrangements, Zoom/Team/Conference Call meeting scheduling, stocking/replenishment of Boardroom amenities and other administrative support as needed.
  • Maintaining proper inventory of Admin Office supplies including ordering supplies, monitoring need and organizing storage; vendor correspondence as directed to follow-up on orders, invoices, service requests, etc.
  • Synology filing and organization of operations materials.
  • Retrieve and distribute mail/packages daily from the mailroom.
  • Organize and maintain operations policies and procedures as directed.

Qualifications

Required Qualifications:

  • Two or more years of administrative support, preferably in a corporate office environment.
  • BA/BS preferred
  • Strong understanding of nonprofit organizations and familiarity with community issues.
  • Strong written and verbal communication skills
  • Attention to detail
  • Superior organizational and time management skills

Knowledge/Skills/Abilities

  • Supports the mission, vision and strategic goals of NMAAM to serve both internal and external customers.
  • Conducts self in a professional manner; maintains appropriate professional appearance.
  • Follows and supports policies and procedures of NMAAM.
  • Participates as a team member utilizing a collaborative style to achieve mutual goals.
  • Accuracy and attention to detail.
  • Excellent verbal and written communication skills.
  • Interpersonal, organizational, time management and leadership skills.
  • Creativity and self-initiative.

All Staff Duties:

  • Serves as leader to assure strong communications between NMAAM and all external constituents.
  • Actively seeks to learn the history of NMAAM.
  • Supports and promotes the museum’s mission.
  • Assist in the planning and implementation of special events.
  • Attend staff meetings.
  • Performs other duties as assigned.

Additional Information

Benefits

Full-time employees are eligible for the following benefits the first of the month following date of hire unless otherwise indicated –

  • Employer-subsidized Medical, Dental, Vision coverage options
  • Healthcare Savings Account
  • Employer Paid Short-Term Disability Coverage
  • Voluntary Supplemental Life and Long-Term Disability
  • Employer-Paid Convenient Care Plus Telemedicine Program
  • NMAAM Retirement Readiness 401(k) Plan – employer matched, safe harbor – 100% match for the first 3% of contribution, 50% match for the next 2% of contribution. Maximum match is 4% on a 5% employee contribution
  • Employer-Paid Employee Assistance Program (Free Counseling and Work Life Services)
  • Eligibility for Public Service Student Loan Forgiveness
  • Generous Paid Time Off
  • 24/7 On-Site Subsidized Parking
  • Amplify Museum Store Discount
  • Free or Discounted Entry to Local Venues including Cheekwood, Frist Art Museum, Country Music Hall of Fame  and more!
  • Discounts to Fifth and Broadway merchants and restaurants and preferred rates at many local hotels

How to Apply

To apply, please click on this link. NMAAM is an Equal Opportunity Employer

 

Details

  • Date Posted: October 17, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Arts / Culture
  • Salary Range: $21 - $24 per hour
  • Working Hours: 8:00 - 5:30 M-F