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Project Connect Nashville

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North Nashville Program Manager

Project Connect Nashville

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Job Summary

Project Connect Nashville breaks the poverty cycle through relationships, resources, and education in partnership with the church.

The Program Manager leads and is responsible for the day-to-day operations of the PCN program in North Nashville. The North Nashville site is the hub for re-building homes following the tornado and provides food relief programs for the community, in part due to the COVID pandemic. As disaster relief and food-centric ministry decrease, the program manager will transition to overseeing all the logistics of educational programming, client care, and volunteer engagement. The program manager ensures that the efforts of the site serve the needs of the community and engages the church in the work to meet those needs – and, thus builds the Kingdom of God in the process. The Program Manager also builds relationships with other organizations in the community to recruit new clients, build partnerships, and find ways to collaborate and serve more people.

Job Responsibilities

SPECIFIC DUTIES:

Community Outreach

  • Lead the program-building process through active mission and outreach in the local community – including the coordination of the food program and some details of the re-build efforts.
  • Work closely with the PCN staff to understand and implement the PCN ministry model
  • Collaborate with PCN staff to plan outreach activities for individuals and families in the area as a way to connect the church to poverty and also introduce people to the work of PCN and connect them to PCN services
  • Build relationships with partner organizations to work together and look for new opportunities to serve existing clients and to find new PCN clients

Educational Programming

  • Work with the Operations & Programming Director to plan and execute PCN educational programming
  • Actively recruit participants through community outreach and using PCN organizational tools
  • Secure client enrollment and assignment in classes
  • Become certified to teach all Project Connect courses
  • Engage, support, and develop volunteer teachers and allies
  • Prepare, study, and prep materials for classes when necessary
  • Oversee the logistics of space setup and classroom materials for educational programming – print out policies for the first day, track attendance through sign-up sheets, set up physical spaces with tables, pens, flip charts, post-it notes, and signs to direct to classes.

Client Care

  • Build strong relationships with clients to point them toward hope and stability.
  • Oversee and complete client intake process including filling out proper forms, completing a needs assessment, caring for immediate needs, informing them of our program’s benefits, and praying with them – this can be done by delegation to volunteers, and/or eventually, additional staff.
  • Stay in touch and follow up with clients to plug them into PCN classes.
  • Ensure that client’s physical and mental health needs are cared for by coordinating services and/or referring to partner organizations when appropriate.
  • Input client information, status, goals, and achievements into PCN database.
  • Refer clients to partner organizations when necessary.
  • Participate in local outreach to develop relationships with potential clients and volunteers.
  • Recruit clients to join classes through networking, client referral, canvassing and flyers at key locations.
  • Attend trainings to further knowledge base and to become certified to teach classes periodically

Volunteer Engagement

  • Communicate effectively with church volunteers, and help the church re-think how it connects and does outreach
  • Ensure the program serves the community well through through volunteer participation in meals, the resource center, classes, and day-to-day site functions
  • Provide curriculum, oversight, and support to volunteer teachers with the assistance of the Operations & Programming Director
  • Manage, organize, and inspire volunteer ally participation – minister to allies
  • Participate in the planning and execution of Volunteer Equipping Sessions in cooperation with the Operations & Programming Director

General

  • Attend PCN organization-wide planning meetings and client care meetings
  • Participate in the Annual Spring Dinner Fundraiser
  • Participate in ongoing education and training opportunities including seminars with Mission Increase Foundation
  • Additional duties, as assigned.

Qualifications

Requirements

  • Passionate about Christian ministry to the under-served and in full agreement with PCN’s mission and core values
  • Staff supervision and leadership experience
  • Bachelor’s degree preferred
  • Excellent verbal and written communication
  • Servant heart
  • Experience with program management and program development

Additional Information

Benefits

Benefits Include

  • Paid time off – vacation, sick, and monthly sabbatical days
  • Insurance – Medical, Dental, Vision, EAP, and Life
  • Cell phone reimbursement
  • Ministry-minded and team-oriented workplace

How to Apply

Please submit resume and cover letter to zach@projectconnectnashville.org.

Details

  • Date Posted: January 22, 2021
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Community Development
  • Salary Range: Salaried
  • Working Hours: PCN North Nashville office hours are Monday – Friday from 8:30 a.m. – 4:30 p.m. There are also occasional Saturday outreach days. When classes begin on Sunday evenings from 4-7 pm, the office will be closed on Fridays.