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NAMI Tennessee

NAMI Program Coordinator

NAMI Tennessee


Job Summary

Plans, directs and coordinates Ending the Silence, Family and Friends, and NAMI Helpline which are programs of NAMI Tennessee.  Oversees administration of all aspects of ongoing programming including recruitment, planning, organizing, staffing,  overseeing, and reporting of program activities.

Job Responsibilities

1. Program proficiency

  • Utilizing NAMI training materials and staff consultations, become proficient in the purpose, protocols, and operation of programs as assigned.
  • Become proficient with NAMI national computer and data systems as needed for programmatic goals.


2. Recruitment

  • Ending the Silence, Family and Friends, and NAMI Helpline each operate using volunteers. The program coordinator will oversee recruitment utilizing NAMI email list serves, marketing to the NAMi statewide community and the general community, use of social media, and events.
  • Promote programs to community partners such as hospitals, mental health centers and community organizations.


3. Volunteer training and support

  • Guide and assist volunteer candidates through the education and training process which will vary for each program while also consisting of online and in person training.
  • Communicate regularly with volunteers and offer support as needed utilizing coworkers as appropriate.
  • Establish a volunteer tracking and recognition program


4. Administrative duties

  • Help volunteers interact with NAMI online systems to complete required training to be qualified to present programs
  • Collect data including program reporting and satisfaction surveys
  • Process stipends or mileage reimbursement
  • Report on program performance for each area.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.  Ending the  Silence requires recruitment of young adults ages 18-35. While any age is acceptable, the ability to utilize social media and perform outreach to young adults is essential.

Additional Information


health insurance, 401k, paid time off

How to Apply

A bachelor’s degree preferably in the area of human services , communications, or marketing is required.  Having personal experience with a mental health condition or a  family member with mental illness is desired, but not required.


  • Date Posted: February 25, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Children / Youth
  • Start Date: 03/09/2020
  • Salary Range: mid $30's
  • Working Hours: M-F days