Ministry Office Assistant

JOB OVERVIEW

POSITION DETAILS

Works with the Executive Director to make the office a premier resource for all aspects of the ministry in accordance with the core values, mission, and vision of Begin Anew.

• Administrative support – perform complex administrative duties, including coordinating resources across corporate functions. Create and maintain presentations and spreadsheets. Compose correspondence with internal and external contacts. Assist the Executive Director, Program Director, and Development and Communications Director as needed.
• Serve as receptionist: answer telephone and receive guests
• Process donations and mail daily
• Time Management – Conserve the Executive Director’s time by reading, researching, and routing correspondence; collecting and analyzing information; initiating telecommunications. Able to multi-task and meet challenging deadlines.
• Event Coordinating – Plan functions as requested, including negotiation with outside venders for services
• Project Management – Lead multiple projects simultaneously; utilize exceptional follow-up skills
• Communications – Expert level oral and written communication skills. Able to communicate vertically and laterally within the organization at all levels. Interact professionally with clients, venders, and visitors
• Gather and compile the monthly statistical information from staff (Program Director, Site Managers, Development and Communications Director, etc.)
• Maintain all central office donor information
• Set appointments and schedule meetings for Executive Director
• Order office supplies for the main office and program sites
• Accepting and able to communicate with individuals of varied culture and socio-economic groups (Often serves as the first point of contact for new students)
• Update Ministry Office Assistant Manual
• Develop office processes to maximize the work of the ministry
• Adhere to the confidentiality policy of Begin Anew
• Passion for sharing the gospel of Jesus Christ and a willingness to sign Begin Anew’s Statement of Faith
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

☐   Direct the work of others, including, but not limited to, planning, assigning, scheduling, and reviewing work.  Holds colleagues accountable to quality standards and reviews performance. Responsible for hiring, training, developing, coaching, retaining, and terminating colleagues.

☒  Not applicable.

WORKING CONDITIONS

While performing the duties of this job, the colleague is occasionally required to stand; walk; sit for extended periods of time; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; speak or hear.  The colleague must occasionally lift, push, pull and/or move up to 20 pounds.  Repetitive motion of upper body required for extended use of computer.  Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Noise level in the work environment is typical for an office environment.

☐  Approximately 20 hours per week for part-time colleagues

☐  Moderate overnight travel (25% – 50%) by land and/or air.

☐  Frequent overnight travel (more than 50%) by land and/or air.

ADDITIONAL INFORMATION

☐  Position primarily serves external customers.

☒  Position serves both internal and external customers.

☐  Not applicable

KNOWLEDGE, SKILLS, & ABILITIES

☐  Associate degree

☐  Trade or technical school (certificate or diploma)

☒  Bachelor’s degree

☐  Master’s degree

☐  PhD

☒  1-3 years

☐  3-5 years

☐  5-7 years

☐  7+ years

☐  Moderate Computer Skills (Basic use of email, word processing, spreadsheets, databases, graphics, etc.)

☒  Advanced Computer Skills (Able to use email, word processing, computer systems, etc. to their fullest capacity)

☐  Technical Computer Skills (Basic programming, relational databases, and operating systems)

☐  Advanced Technical Computer Skills (Advance programming, relational databases, and operating systems)

☒  Complex Communication Skills (Peers and leadership)

☒  Organizational Communication Skills (Company-wide)

☒  Department Specific Impact

☐  Organizational Impact

☒  Varied / Complex Business Problems

☐  Organizational Business Problems